Toyota of Huntington Beach - Service Center
Huntington Beach, CA
186 Reviews of Toyota of Huntington Beach - Service Center
I had made an appointment very recently for my first oil change on our '23 Tacoma 4X4 prior to going in. Upon arrival I was greeted within 2-3 minutes by Jonathon my service advisor, he took my information, change on our '23 Tacoma 4X4 prior to going in. Upon arrival I was greeted within 2-3 minutes by Jonathon my service advisor, he took my information, informed me that they would take care of my recall as well. Which by the way did not affect my rear axle. Jonathon was in contact with me throughout the process, He even personally arranged a shuttle van to pick me up. This is the 3rd or 4th visit for service here, I've never been disappointed. Kudos to Jonathon for doing a fantastic job in taking care of me. I'll make certain to ask for him when making any future appointments...A+ More
Work with Service Advisor Juan. He kept me up to date on my vehicle. He was very detailed about what needed to be fixed and what they found what was wrong with my vehicle. He kept me up to date on my vehicle. He was very detailed about what needed to be fixed and what they found what was wrong with my vehicle. More
My Service Advisor Gerardo Gonzalez provided me with outstanding service! I will specifically ask to speak with Gerardo the next time my car needs servicing. outstanding service! I will specifically ask to speak with Gerardo the next time my car needs servicing. More
No problems. Roberto did a great job. Staff was friendly and service was fast and efficient. Very satisfied. Roberto did a great job. Staff was friendly and service was fast and efficient. Very satisfied. More
Ryan Pelliccioni in Service was absolutely a pleasure to work with, he communicated effectively, he made the experience seem like I was his only customer. It's great to know you have someone who says there work with, he communicated effectively, he made the experience seem like I was his only customer. It's great to know you have someone who says there going to do something and follow through with it. Ryan BIG THANK YOU! Your customer service was top shelf, If I were to come up with a definition of what Customer Experience is, I would describe the service you provided me. More
Huntington Beach Toyota has always done a great job addressing my concerns! I look forward to many more years with them. addressing my concerns! I look forward to many more years with them. More
Such great service. Brad is amazing and so helpful. Won’t take my car anywhere else. Brad is amazing and so helpful. Won’t take my car anywhere else. More