Toyota of Huntington Beach

Not sure about their sales, but for service, stay away from this dealership. They just lure you in with empty promise and charge you with a hefty price for diagnosis and repairs. When I called and ask a from this dealership. They just lure you in with empty promise and charge you with a hefty price for diagnosis and repairs. When I called and ask about the drive cycle for my 2001 Sienna after clearing engine light, the technician told me that they can do it as well as smog check for $110. but when my wife brought the car in, they just totally ignored what was said on the phone and just did a diagnosis without telling my wife how much it costs, After everything is done, I owe them $220 or I won't get my car back! and if I do the $3900+ repair, the diagnosis fee can be waived! Even a small repair shop would let you consent the charge before doing anything! More

They always provide me excellent service. Whether it's the sales department or the service department, I always have a great experience. My last visit was for service. I had an oil change Whether it's the sales department or the service department, I always have a great experience. My last visit was for service. I had an oil change and coolant service performed. They finished before the estimated time. The price was right too! More

Service event is not driven by customer care. Very confusing how maintenance agreement works for oil change and tire rotation. Dealer refused to rotate tires which should happen every time. No o Very confusing how maintenance agreement works for oil change and tire rotation. Dealer refused to rotate tires which should happen every time. No one reviews the results of the inspections with the customer. Recommend not trying to wait unless you have lots time. They tend to underestimate how long it will take. More

I have problem with this dealership. I am interested in vehicle. The list price the website is $55488. The salesman told me the price for me is $57038. I am not sure whether I can trust I am interested in vehicle. The list price the website is $55488. The salesman told me the price for me is $57038. I am not sure whether I can trust them. More

Since 2003 I have bought 3 tacomas. I had an anti theft device installed and the installation caused the cabin light to fail. 6 months later I still can't get the part . I have been buy I had an anti theft device installed and the installation caused the cabin light to fail. 6 months later I still can't get the part . I have been buying Toyota parts since 1996 and never had a problem. Every month I have to call to see if the part came in, anyone who's worked parts knows it's frustrating, and the parts guy tells me " you can cancel the order and drive without it" Called corporate and they're looking into it. More

Dustin is fantastic! He is always there to help, no questions asked! need more employees like him He is always there to help, no questions asked! need more employees like him More

Overall an easy car-buying experience! The process took less time than I had expected, and everybody who assisted was friendly and had excellent service. I returned soon after purchasing t The process took less time than I had expected, and everybody who assisted was friendly and had excellent service. I returned soon after purchasing to activate a safety feature and the service department was really helpful and kept me updated on the service time. More

I know they are here to do business, but this dealership really wants to make money of people, they will try to get as much as they can and manipulate numbers. Its business I understand; but take it somewhe really wants to make money of people, they will try to get as much as they can and manipulate numbers. Its business I understand; but take it somewhere else. More

Todd is amazing! Our family has purchased now 3 vehicles with him our 3rd being a Tacoma last month! We need more people in this world like Todd. So helpful from star Our family has purchased now 3 vehicles with him our 3rd being a Tacoma last month! We need more people in this world like Todd. So helpful from start and continues on with his professional kindness when he sees us go in for service. Todd is a STAR PREFORMER and wouldn't go to anyone else to purchase a vehicle! ⭐⭐⭐⭐⭐ More

I had made an appointment very recently for my first oil change on our '23 Tacoma 4X4 prior to going in. Upon arrival I was greeted within 2-3 minutes by Jonathon my service advisor, he took my information, change on our '23 Tacoma 4X4 prior to going in. Upon arrival I was greeted within 2-3 minutes by Jonathon my service advisor, he took my information, informed me that they would take care of my recall as well. Which by the way did not affect my rear axle. Jonathon was in contact with me throughout the process, He even personally arranged a shuttle van to pick me up. This is the 3rd or 4th visit for service here, I've never been disappointed. Kudos to Jonathon for doing a fantastic job in taking care of me. I'll make certain to ask for him when making any future appointments...A+ More