Toyota of Irving
Irving, TX
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I was not happy at all with the service, especially with the technician that work on my vehicle due to the fact that there was some insulation inside the engine a lot of insulation inside the engine. The te the technician that work on my vehicle due to the fact that there was some insulation inside the engine a lot of insulation inside the engine. The technician left it behind. I don’t even know how that insulation got there, it could have ignited a fire in the vehicle, so I had to come back to show it to them. Unfortunately the manager was already gone before I got there, but I met some of the service people and they saw it. They saw what happened so for that reason I was not happy with the Toyota Of Irving service. More
GREAT Experience. Professionalism was evident. Care about customers needs and respect for customer experience and budget. Professionalism was evident. Care about customers needs and respect for customer experience and budget. More
They were courteous and efficient . They were prompt. Good service. The coffee cookies & sodas were helpful They were prompt. Good service. The coffee cookies & sodas were helpful More
My service man was very nice and polite along with being concerned of my problems with my car. He also knew exactly what I was trying to explain about the recall on my RAV4. I received just one day before I concerned of my problems with my car. He also knew exactly what I was trying to explain about the recall on my RAV4. I received just one day before I decided to come in. He was able to get everything done. That was requested for service. I was very surprised knowing that everything was done especially after coming in at 2:45pm with no appointment.. More
They were very helpful as soon as I contacted the dealership through an email. When I got to the dealership it was very smooth and everyone was professional and not in a pushy way. I would recommend dealership through an email. When I got to the dealership it was very smooth and everyone was professional and not in a pushy way. I would recommend using them and will for sure see what they have the next time I look for a car More

