Toyota of Irving
Irving, TX
Filter Reviews by Keyword
By Type
Showing 228 reviews
Got a quick response from Jesse about my situation with the rental I was unaware about how the insurance and the auto collision center dealt with the rental he was very professional in dealing with the sit the rental I was unaware about how the insurance and the auto collision center dealt with the rental he was very professional in dealing with the situation and explaining how it works what to expect from the insurance company and rental car I thank you for your help in solving it for me. More
I had a very good experience with Irving Toyota dealership. The staff was friendly, professional, especially Santhosh Baby Skariah and very helpful throughout the process. They answered all my ques dealership. The staff was friendly, professional, especially Santhosh Baby Skariah and very helpful throughout the process. They answered all my questions clearly and made everything smooth and easy. I appreciate their excellent customer service and would gladly recommend this dealership to others. More
Nice every thing. nice communication advisor.good suggestions customers thank you very much .provide tea .water and others nice communication advisor.good suggestions customers thank you very much .provide tea .water and others More
This dealership has been consistent in good quality work I appreciate the courtesy ride it takes the stress off of how am I going to get and without my car I appreciate the courtesy ride it takes the stress off of how am I going to get and without my car More
Toyota of Irving is a distance to go for me, but to me it's worth it. Employees are courteous, respectful, and helpful. They service my car and don't try to high pressure me into additional parts or servi it's worth it. Employees are courteous, respectful, and helpful. They service my car and don't try to high pressure me into additional parts or services. Their prices are equal or lower than others; I trust they install and maintain Toyota quality standards. Since I wait for my car to be serviced, I appreciate the clean and relatively quiet waiting area including a gift shop for browsing. My car's service is completed in the estimated amount of time or less. Gratefully, Catherine More
I was not happy at all with the service, especially with the technician that work on my vehicle due to the fact that there was some insulation inside the engine a lot of insulation inside the engine. The te the technician that work on my vehicle due to the fact that there was some insulation inside the engine a lot of insulation inside the engine. The technician left it behind. I don’t even know how that insulation got there, it could have ignited a fire in the vehicle, so I had to come back to show it to them. Unfortunately the manager was already gone before I got there, but I met some of the service people and they saw it. They saw what happened so for that reason I was not happy with the Toyota Of Irving service. More
GREAT Experience. Professionalism was evident. Care about customers needs and respect for customer experience and budget. Professionalism was evident. Care about customers needs and respect for customer experience and budget. More

