Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Irving
Irving, TX
188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 188 reviews
April 15, 2016
Very satisfied I had been to multiple different dealerships and never got the care I did from here. Was my first car to buy by myself and loved how Ed took his time I had been to multiple different dealerships and never got the care I did from here. Was my first car to buy by myself and loved how Ed took his time to explain and show me the process. More
by Degree12
Employees Worked With
Ed Giraldo
April 04, 2016
Showed Concern Mr. Giraldo truly cared more about what I wanted in a car rather than what he wanted to sell to me. He is a rare find as car salesman and I will defin Mr. Giraldo truly cared more about what I wanted in a car rather than what he wanted to sell to me. He is a rare find as car salesman and I will definitely recommend him to family and friends. More
by jessmrt82
Employees Worked With
Ed Giraldo
April 04, 2016
Toyota Tacoma Buying Experience Ed Geraldo at Toyota of Irving was very helpful. He made sure we got a great deal and we got exactly what we were looking for. We love our new Tacoma Ed Geraldo at Toyota of Irving was very helpful. He made sure we got a great deal and we got exactly what we were looking for. We love our new Tacoma and I'm really happy we went to Toyota of Irving. There was no pressure and we got everything we wanted. More
by casey_mc
Employees Worked With
Ed Giraldo
March 29, 2016
Exactly how excellent sales service should be! I was fortunate enough to work with Ed Geraldo in. Purchasing my Trail Premium. Compared to other dealerships I encountered, Ed made the buying proce I was fortunate enough to work with Ed Geraldo in. Purchasing my Trail Premium. Compared to other dealerships I encountered, Ed made the buying process simple and straight forward for me. There was no fuss, no tap dance and no running back and forth to the various managers. He seemed to sense my earlier frustrations, was direct in identifying my vehicle of interest, the various accessories I wanted and provided me with a price that I felt was within the market value I was looking. I'm not one for kicking tires and dickering over trivialities. I had a fairly good idea of what I preferred and had felt I had done a more than adequate research prior to coming to the various dealerships. Ed was very professional, seemed to understand my needs and guided me along in a few instances to further refine my purchase. I would highly reccomend him and this dealership to anyone looking to purchase a new vehicle. More
by Critical Buyer
Employees Worked With
Ed Giraldo
March 25, 2016
Very good service and follow up Helped a friend that hates to car shop find a vehicle. Came across a gentleman that was a fleet salesperson and explained the situation. He took us Helped a friend that hates to car shop find a vehicle. Came across a gentleman that was a fleet salesperson and explained the situation. He took us every step of the way and explained every detail. Turned out to be a great experience. Friend bought a car from him and had it delivered because we live out of the area. He followed up to ensure the car was delivered on time and that everyone was happy with the purchase and delivery. The "just looking" visit turned into a good and productive stop for everyone. Very happy customer! More
by margaritalady
Employees Worked With
Ed Giraldo
March 23, 2016
Stress free Thank you Toyota of Irving for a stress free car buying experience! Largely due to Ed Giraldo! He was efficient, honest, knowledgeable, and thorough! Thank you Toyota of Irving for a stress free car buying experience! Largely due to Ed Giraldo! He was efficient, honest, knowledgeable, and thorough! Couldn't have asked for a better experience. I plan on using Ed for all my car purchases. Ed made sure the car was safe and exactly in line with my needs! More
by rav4
Employees Worked With
Ed Giraldo
March 20, 2016
purchase new camry from ed giraldo have purchased several vehicles from him. Helpful, courteous and easy to deal with. Offers advice on both the vehicles and the price. Will continue to have purchased several vehicles from him. Helpful, courteous and easy to deal with. Offers advice on both the vehicles and the price. Will continue to purchase from him in the future. More
by butch
Employees Worked With
Ed Giraldo
March 20, 2016
Retired teacher Being a retired teacher, it was all about the cost. Ed Giraldo handled that concern very quickly. It was then he proceeded handle any concerns tha Being a retired teacher, it was all about the cost. Ed Giraldo handled that concern very quickly. It was then he proceeded handle any concerns that I had about service. Some time has passed since I got my new car, but he still keeps in touch with me just in case I have any questions. He always calls me back and then deals with all my questions about service. Ed Giraldo is always there for me, even after the sale. More
by Retired Teacher
Employees Worked With
Ed Giraldo
March 19, 2016
Toyota of Irving 5 Star Experience !! Great new car buying experience, courteous Service, very efficient processing, professional customer service. Mark Baker introduced us to Ed Giraldo, Great new car buying experience, courteous Service, very efficient processing, professional customer service. Mark Baker introduced us to Ed Giraldo, both are very professional and made our buying experience a pleasure! More
by Ruannm
Employees Worked With
Mark Baker, Ed Giraldo
March 18, 2016
First time buying experience was an amazing one! After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving where I told Wes (Wesley Wells) that I needed a car in 1.5 hrs and needed to be out of there by 4pm because my friend who gave me a ride needed to leave. I told him the documentation I could provide for him, my income and what amount I had for a down. Almost immediately he took me to the lot and said "there are all the cars that I can offer you, pick one from here and you will be out of here before 4pm!". I picked the one I LOVED! the color, the seats, the inside, everything was just perfect, he wrote down the numbers and went to financing. He was running around back and forth to me so that I could be out of there by the time I needed. Wes went above and beyond for me that saturday and I couldn't believe after seeing the way others spoke to me at other dealerships that Wes did for me what he did and close the deal so quick. I went to finance where Jose took care of me, explained well my loan, interest, options etc and I was out of there at 4! I loved this place and I wish I had known how courteous the staff is and how nice and helpful everyone is before I visited anywhere else. I had the most amazing car buying experience! -Brenda P More
by bianar
Employees Worked With
Wesley Wells Jr., Jose Benitez
