Toyota of Irving

We got an internet qoute for a 2012 Toyota Tacoma base model automatic for $17,000 in black color from salesman Eddie Jackson (after mutiple phone calls). We went there to get the car for that price. Appa model automatic for $17,000 in black color from salesman Eddie Jackson (after mutiple phone calls). We went there to get the car for that price. Apparently Eddie Jackson was not available, and leo tried to help us along with the manager Noweda. When we got there, they didnt have the truck in black color and offered other options. We said ok, and then they changed their tone and said they can't sell the truck for less than 18,200. DO NOT GO to this dealership. They WILL LIE to get you into the dealership and DO NOT provide any customer service at all whatsoever. ABSOLUTELY, the worst experience that I've dealt with from a toyota dealership. HORRIBLE!! More

I visited the dealership to get a test drive of Prius C as it is one of the vehicles that I am considering. The salesperson initially told us that “I believe we do not have any”. I thought OK, I do not e as it is one of the vehicles that I am considering. The salesperson initially told us that “I believe we do not have any”. I thought OK, I do not expect every dealership will have all the cars. But then the sales person checked with the manager and said “We have a Pirus C, you can look at it but not test drive.” I said thank you and left the dealership. We try a $10 T-shirt before buying, this is a $20K car. Veeeeeerrry unprofessional. If there was no test drive then just say we do not have. If some idiot customer is coming in the dealership in 95 degree weather then he has some motivation to buy the car. Not only the dealership but Toyota has lost my business. Date visited ‘June 16th 2012’ around 2 PM. More

I had a great experience at Toyota of Irving. The sales staff was very friendly and helpful with my car deal. I worked mainly with Greg Rosas who went above and beyond the expectations that I had set for staff was very friendly and helpful with my car deal. I worked mainly with Greg Rosas who went above and beyond the expectations that I had set for a car salesman. I will definitely be doing busieness with Toyota of Irving again in the future and will also be reccomending them to my friends and family who are in the market to purchase a new vehicle. More

Most informative online chat session of any Toyota dealership in Dallas that we contacted (I was from out of state). Answered each question directly, no run-around or evasive answers. Given info on 3 dealership in Dallas that we contacted (I was from out of state). Answered each question directly, no run-around or evasive answers. Given info on 3 cars that were what we were looking for with price and discounts via email within a 1/2 hour after chat session. Very courteous in answering multiple questions. Price was exactly what we expected. Referred a close relative to go there who is extremely cautious in dealing with car salesmen and they also bought a car from Greg 2 weeks later. More

I was treated very well at this dealership. My salesman did an excellent job and answered every question I had. I appreciate every effort he made. As for finance, Blanca made the signing as easy as possibl did an excellent job and answered every question I had. I appreciate every effort he made. As for finance, Blanca made the signing as easy as possible and made the deal happen. I will recommend as many friends as possible. The only problem I had was with the sales manager, he was very rude. I believe his name was Vance. He is not a people person at all. More

Save your money and time don't shop here, ever. First Save your money and time don't shop here, ever. First of all, people are all smiles here at first but wait until you get your car, not all of the t Save your money and time don't shop here, ever. First of all, people are all smiles here at first but wait until you get your car, not all of the things promised will be the deliverd. Silly me i did not review the contract entirely because i trusted the salesperson to keep his word. I ended up paying more than i should have. Full of dishonest people. With all the issues Toyota currently have, there's no place for this BS. There's tons of Toyota/Scion dealer around DFW, i wish i had tried going somehwere else. More

It is refreshing to have my vehicle serviced at Toyota of Irving. I always feel well informed and that this service department can take care of me. They typically give you a range of options in addition to Irving. I always feel well informed and that this service department can take care of me. They typically give you a range of options in addition to total replacement of a broken part. One other Toyota service department I have dealt with was certainly not so helpful with an extremely expensive repair. Toyota of Irving is where I will continue to get service for the Toyota trucks I use. More

Worst dealership ever -- high pressure, rude, insulting and way way over average price. The lies and deceipt were overwhelming. I tried for over an hour to get a straight answer about the price of the car and way way over average price. The lies and deceipt were overwhelming. I tried for over an hour to get a straight answer about the price of the car with no luck, and when I finally started to leave, the sales manager insulted me and the vehicle I was wanting to trade-in. More

Went for a new car - over priced - $500 more than other dealers in the area. Used the padding on monthly payment - was quoted a monthly payment of $530 on $26,200 at 2.9% for 60 months - which is way high dealers in the area. Used the padding on monthly payment - was quoted a monthly payment of $530 on $26,200 at 2.9% for 60 months - which is way high - my bank was quoting around $480 for 25K at 6.0% - so I knew it was padded - walked out and calculated using amortization calculators and it is around $470. More