Toyota of Irving

The team is honest, transparent, and fast. They are also great at communicating where my car is in the process, and give great updates. They are also great at communicating where my car is in the process, and give great updates. More

Toyota of Irving, Texas, has the worst service in the entire state. The manager, Josh Morales, is completely unprofessional; he told me he didn't want my business there because they had better things to entire state. The manager, Josh Morales, is completely unprofessional; he told me he didn't want my business there because they had better things to do. He told me that if I didn't like what he was saying, I should go somewhere else. More

The service team focused more on upselling than listening. I requested an oil change and emissions test but was pressured into a Manager Service Package, even though the inspection showed everythin listening. I requested an oil change and emissions test but was pressured into a Manager Service Package, even though the inspection showed everything passed. They failed to perform the emissions test, and now—after resetting the battery—I must drive before it can be tested, while my registration is about to expire. More

Went in for service and had a nail in a tire. Didn’t say anything on purpose to see if anything would be done while doing a tire rotation. Nope they sure didn’t. They sure did say other costly th Didn’t say anything on purpose to see if anything would be done while doing a tire rotation. Nope they sure didn’t. They sure did say other costly things needed to be done though. More

I found the dealership very cooperative. They took proper care of my car and solved the problem. They took proper care of my car and solved the problem. More

Mike is a good and honest service advisor Is tenor and experienced makes me always ask for him experienced makes me always ask for him More

I’ve been a loyal Toyota Irving customer for the past 10 years, and experiences like this are why I keep coming back. I stopped by Toyota Irving unannounced for my 5,000-mile service right at the very years, and experiences like this are why I keep coming back. I stopped by Toyota Irving unannounced for my 5,000-mile service right at the very end of the day, and Jayson Ramirez provided outstanding customer service. Even though my regular service advisor wasn’t available, he got me checked in immediately, kept everything moving efficiently, and out the door in about an hour. Jayson was polite, professional, and made sure all of my needs were taken care of. I really appreciate his excellent service and would always recommend Toyota Irving because of employees like him! More

Brought my 4Runner in for emissions test. Mike Gaska and team got me out within 30 minutes. Mike Gaska and team got me out within 30 minutes. More

Mike Oddo is a top tier advisor. Always on point. Always very helpful and knowledgeable. Always on point. Always very helpful and knowledgeable. More

They are quick and easy. Rather I have an appointment or not, they assist me. Rather I have an appointment or not, they assist me. More