Toyota of Kenner - Service Center

Very efficient and helpful Very helpful, and efficient, knowledgeable about Toyota vehicles A dedicated asset to the Ray Bryant organization knowledgeable about Toyota vehicles A dedicated asset to the Ray Bryant organization More

Smooth and easy Everyone is courteous and helpful Work was done in time Excellent experience was done in time Excellent experience More

Could not fix my brake problem on the front brakes under warranty. Had to go outside Toyota to fix it. warranty. Had to go outside Toyota to fix it. More

David in the service department was very attentive to my needs and problems Excellent service needs and problems Excellent service More

Personnel were totally professional, courteous and knowledgeable. Ray Brandt has always treated my kindly. These are the reasons I take my van to the dealership when there is an issue with my van. knowledgeable. Ray Brandt has always treated my kindly. These are the reasons I take my van to the dealership when there is an issue with my van. More

Satisfied Comfortable waiting area. Enjoy coffee machine. Would like loyal customer discounts. Service from initial intake to completion of services very good. Enjoy coffee machine. Would like loyal customer discounts. Service from initial intake to completion of services very good. More

Great experience on Saturday. I was taken before my time, the quotes were accurate, and the work was done in a quick amount of time. I was taken before my time, the quotes were accurate, and the work was done in a quick amount of time. More

Low tire. No appt. Was told it would be $82ish to fix. Said I had tire protection said still $82 I said it shouldn't be. He went back to desk re-did something No appt. Was told it would be $82ish to fix. Said I had tire protection said still $82 I said it shouldn't be. He went back to desk re-did something 20 minutes later it was done and no charge. Second time this has happened. More

Great It was a great experience. It was thorough. It was great and counting words is ridiculous. It was thorough. It was great and counting words is ridiculous. More

Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 25 times I called, maybe three times I got a promise that’s my service advisor would call me right back besides that never even an answer. Didn’t think it would be this hard to get such an important safety recall done on my truck, but will be finding a more reputable dealer and telling my friends to stay away from this service department, because a lot of them do own Toyotas . I understand being busy but in a span of two 8 hour days you can’t return a phone? Will be reporting this dealer to the NHTSA association as well due to their lack of customer safety. More