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Toyota of Kent

Kent, OH

4.8
1,161 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,161 reviews

May 03, 2025

A five star experience from the first contact with my salesman Michael to the last contact. He went on and above to help me. I had alot of questions and he graciously answered every one of them. I forgo More

by deborah0853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Toyota of Kent responded

Deborah0853, we're so glad that we were able to go above and beyond your expectations! Thank you for your kind words, as we are glad to hear that Michael took top-notch care of you. We will be sure to pass your comments along! Have a stellar day!

May 02, 2025

Did not hold up to their supposed standards. Sad. I am very saddened because I thought they were stand up. More

by epressick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

All my experiences have been EXCELLENT! I just traded in my 18-year old Matrix, which i bought when this location was under Don Joseph, and it has been serviced solely at this location for More

by PAMIEDB01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Kent responded

Pamiedb01, thank you for the excellent review! We're so glad that we were able to go above and beyond your expectations. It's great to hear that Tom Powers took top-notch care of you! Have a stellar day!

April 28, 2025

Great experience at Toyota of Kent. Mike Dobson was awesome walking us through the process. Everyone we came in contact with was extremely friendly and helpful. I would recommend this More

by suzyp27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Toyota of Kent responded

Suzyp27, thank you for your kind words and this awesome review! I will be sure to pass it along. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a stellar week!

April 25, 2025

Very helpful and friendly and efficient. One of the best experiences ever had at a dealership . More

by Ritewayrick2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ritewayrick2 responded

Recommend this dealership to anyone looking for a vehicle. One of the best experiences I have ever had at a car dealer.

Apr 28, 2025 -

Toyota of Kent responded

Ritewayrick2, thanks for your praise and kind comments about our team! I'm glad to hear you had a fantastic experience. Please let us know if there is anything else we can do for you; we are more than happy to help! Ritewayrick2, have a stellar weekend!

April 24, 2025

Absolutely one of the best experiences I’ve had working with a dealership. I had the opportunity to work with Ryan Dodge and team who worked above and beyond to get me in a brand new Tundra at an extremel More

by Michael G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Toyota of Kent responded

Michael G, thank you very much for the fantasic review! We're so glad that we were able to go above and beyond your expectations! I'm delighted to hear that Ryan Dodge and the rest of the TOK team took wonderful care you. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great weekend.

April 24, 2025

Toyota of Kent provided a truly seamless leasing experience for me. I called to schedule an appointment and they had me in that same day. Andria reached out to me and provided me all the details I n More

by Cmain13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andria Allgood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Toyota of Kent responded

Cmain13, we're so glad that we were able to go above and beyond your expectations! Thank you for the wonderful review and kind words. We will be sure to pass them along to Andria, Danielle and Matt! Please let us know if there is anything else we can do for you; we are more than happy to help. Have a stellar weekend!

April 20, 2025

The staff at Toyota of Kent are professional, courteous, and easy buying process. Thank you team. More

by mattdiekmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Toyota of Kent responded

Mattdiekmann, thank you so much for the fantastic review! We will be sure to share it with the TOK team. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 19, 2025

Excellent people. The salesperson did everything to make sure we were happy. Would definitely recommend. More

by Bdcitter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Toyota of Kent responded

Bdcitter, we are so happy to read such an excellent review our Toyota of Kent team! Thank you for the recommendation, and have an amazing day!

April 15, 2025

Very clean - detailed - good people - car buying is easy at Kent of ohio - Mike is a great salesperson More

by dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pratt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Toyota of Kent responded

Dean, your wonderful feedback and rating mean a lot to us. Thank you, have a great day!

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