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Toyota of Kent
Kent, OH
1,308 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,308 reviews
December 14, 2025
Gary Shultz was our salesman and was incredibly knowledgable and helpful. He was aware of our tight time frame and worked to make sure we went thru the entire purchase and delivery process quickly knowledgable and helpful. He was aware of our tight time frame and worked to make sure we went thru the entire purchase and delivery process quickly and efficiently. His Manager Matt Roberts and the Finance Manager were also extremely helpful during the entire process. I highly recommend Gary, and Matt for their professional and exceptional customer skills. Well done and thank you!! More
by Bobr.ringo
December 12, 2025
Ryan dodge is the greatest thing since sliced bread with white chicken chili. Everyone was friendly fast and provided an exceptional experience white chicken chili. Everyone was friendly fast and provided an exceptional experience More
by Glawson
December 12, 2025
The best experience I have ever had. Andria and the entire team went beyond expectations. Andria and the entire team went beyond expectations. More
by christinesattelmeyer623
December 12, 2025
Mike Dobson went the extra mile to make sure I got what I wanted. Thank you for a great experience. wanted. Thank you for a great experience. More
by kf
Employees Worked With
December 12, 2025
Tom is the best! ! Everyone is so friendly, and Tom took his time to show me how everything worked. Heck, my last 3 cars were Toyotas and I learned things today that a ! Everyone is so friendly, and Tom took his time to show me how everything worked. Heck, my last 3 cars were Toyotas and I learned things today that apply to those vehicles and I never knew how to use them! The dealership was very clean. I watched two different people Swiffer where there was some mess due to snow. And!! They had a box of candy and cheese and crackers out. This was very much appreciated as car shopping is always surprisingly hunger inducing! More
by tiffholland
December 08, 2025
Easy no pressure atmosphere. Friendly people and great service all around. Very happy with my purchase. Friendly people and great service all around. Very happy with my purchase. More
by drevots
December 08, 2025
Mike Dobson was incredibly helpful in helping me with this vehicle. He made the entire process painless and was a pleasure to work with. He was very professional, prompt and communicated very well. I wou this vehicle. He made the entire process painless and was a pleasure to work with. He was very professional, prompt and communicated very well. I would highly recommend him. More
by gzmmd
Employees Worked With
December 07, 2025
Great experience! The whole staff was friendly and welcoming. My salesman, Noah, did a fantastic job throughout the whole process and ensured I understood each step. The whole staff was friendly and welcoming. My salesman, Noah, did a fantastic job throughout the whole process and ensured I understood each step. More
by Llwestover20
December 03, 2025
Noah was awesome and made me feel like a valued customer. And helped me reach my financial needs. He was great!! Everyone is always so kind at Toyota of Kent and truly changed my outlook on a car dealership! And helped me reach my financial needs. He was great!! Everyone is always so kind at Toyota of Kent and truly changed my outlook on a car dealership!:) More
by Liv Sams
December 02, 2025
I am from out of state and I just picked up my new Toyota Prius from Gary Shultz yesterday! After I contacted them via toyota.com, Gary reached out to me via text inquiring what kind of car I was interested Prius from Gary Shultz yesterday! After I contacted them via toyota.com, Gary reached out to me via text inquiring what kind of car I was interested in. Once I told him, he informed me they had one coming via transit. He offered me the best price and his communication was quick and clear. I was able to purchase the car through email and I didn't have to go to the dealership until pick up today. He kept me informed every step of the way regarding where the car was via transit. Once I arrived at the dealership, the whole final process was seamless. Gary had me sign the necessary paperwork. Next, I met with Matt Ingersoll in finance, and he had all the required documents in a stack ready to be signed which made that process super quick. After that, Gary helped me set up the Toyota app on my phone. Next, Danielle Martinez, Customer Relations Manager, introduced herself and asked me if I had any additional questions or comments. Lastly, Gary went over the features of my new car and then I was on my way. I love my new Prius and highly recommend Gary Shultz and Toyota of Kent! More
by Beth Messett
