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Toyota of Kent
Kent, OH
1,198 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,198 reviews
August 01, 2025
I just purchased my 3rd car from this dealership. I love working with Tom. He is patient, explains all the options and makes sure I get the best deal and best car that suits my needs. I love working with Tom. He is patient, explains all the options and makes sure I get the best deal and best car that suits my needs. More
by Natasha
July 31, 2025
I am in my 70s and have never left a dealership feeling pleased with a sales person until today. Mike worked with us in our search for a new car and if I could I would give him a 10 star review! There was pleased with a sales person until today. Mike worked with us in our search for a new car and if I could I would give him a 10 star review! There was no fast talking or trying to convince us of something we weren’t interested in. He was very well informed of all options and honestly answered our questions and had the insight to explore questions we hadn’t thought of. But the best quality that Mike showed us was respect from the moment he came out to greet us in the parking lot until we left with a brand new Toyota which I absolutely love!! There was absolutely no pressure put on us - Mike is a true professional! By the way, I am not one to write positive reviews as I expect good customer service and respect but have never had a better experience than I had today. Kudos to Mike! More
by franirn
Employees Worked With
July 30, 2025
The associate that I worked was pleasant and made sure that I was able to get vehicle that I wanted. It was not a long process, which I appreciated. that I was able to get vehicle that I wanted. It was not a long process, which I appreciated. More
by ms.cwilliams96
July 30, 2025
Rik was great to work with. Very knowledgeable, very kind. Highly recommend Rik and TOK Very knowledgeable, very kind. Highly recommend Rik and TOK More
by robertjlay
July 25, 2025
Toyota of Kent is top notch, from their managers to their salesman to the finance department. They make buying a vehicle a great experience. Very good in explaining all the terms and listening to what thei salesman to the finance department. They make buying a vehicle a great experience. Very good in explaining all the terms and listening to what their clients wants and needs More
by JOHN
July 25, 2025
The dealership was clean and professional. All of the personal were very courteous and helpful! All of the personal were very courteous and helpful! More
by JMACLEAN
July 24, 2025
The team here truly cares about their customers—they listened to what I needed, didn’t try to upsell or pressure me, and made the whole process smooth and stress-free. Thanks Ryan! listened to what I needed, didn’t try to upsell or pressure me, and made the whole process smooth and stress-free. Thanks Ryan! More
by kwetshtein
July 21, 2025
We had a wonderful experience at Toyota of Kent. Michelle listened to our needs and helped us choose a vehicle that was right for us. Michelle listened to our needs and helped us choose a vehicle that was right for us. More
by suzihunt
July 17, 2025
Mike has been very helpful and personable. I’ve appreciated everything that he has done for me. I’ve appreciated everything that he has done for me. More
by Emmettkeller
Employees Worked With
July 15, 2025
Everyone we met was very nice and at no point did I feel pressured to buy a car or additional add-ons. They found us the car we wanted and will recommend Toyota of Kent in the future. pressured to buy a car or additional add-ons. They found us the car we wanted and will recommend Toyota of Kent in the future. More
by Kentsnyder1982
