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Toyota of Kent

Kent, OH

4.8
1,176 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,176 reviews

June 09, 2025

Toyota of Kent made our car shopping experience so simple. They listened to what we needed and wanted in our new vehicle and delivered. Not once did we feel pressured into a sale and our salesman, Tom More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Andrea was good on the phone and great in person I would’ve have want a car note a little lower but they work well hard to get me my note and I was appreciate More

by stacia.aniton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey
June 07, 2025

Great Salesman, Great Office Personelle. They treated us like royality.They got us what we wanted and in record time.I would recomend them 100% +. More

by whitemanjane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Rik Shorten is an excellent sales consultant and an even better person. Met him today, test drove a Highlander, closed the deal, and drove the new vehicle home in an afternoon. He listened to my concerns, a More

by brob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Kent responded

Hi Brob, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're delighted to hear that Rik took top-notch care of you. Thank you again for taking the time to let us know how we did. We hope you have a stellar day!!

June 06, 2025

Everything went great. The salespeople were very attentive to my questions and concerns. I would definitely work this dealer again. More

by Thamzik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dodd
Jun 09, 2025 -

Toyota of Kent responded

Hi Thamzik, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thamzik, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a fantastic weekend!

June 06, 2025

I had an amazing experience at Toyota of Kent! The staff were incredibly friendly, knowledgeable, and went above and beyond to make sure I was comfortable throughout the entire process. From the m More

by rset23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Kent responded

Rset23, we're so glad that we were able to go above and beyond your expectations! Thank you for your high-praise and kind words; we will be sure to pass them along. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and have an awesome day!

June 02, 2025

Everyone at this dealership was extremely friendly and helpful. Would recommend this dealership to anyone. I will definitely be back! More

by laurenkuhns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Toyota of Kent responded

Laurenkuhns, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We're glad to hear Tom and the rest of our crew took great care of you. Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy the rest of your week!

May 31, 2025

Very nice to deal with. Salesperson was incredibly kind. Very easy transaction. Nice clean dealership. More

by Betbling1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Toyota of Kent responded

Betbling1963, thank you for your kind review; we are happy to pass along your comments to Noah and the team here at Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help. We hope you enjoy your week; take care!

May 29, 2025

Toyota of Kent was by far the best experience I have ever had at any dealership. I was greeted by someone the moment I walked in the door and directed me to Michelle my sales person. I had spoken to Michelle More

by marzagara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

marzagara responded

Thank you, Toyota of Kent, for making my experience here simple and stress-free!!

May 28, 2025

I had an outstanding experience at Toyota of Kent. The service was great and everyone was friendly. More

by gdempsey7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota of Kent responded

Gdempsey7, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help. Thank you again, and have a fantastic day!

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