Toyota of Kent

They are friendly and helpful and answer any of your questions about car or finance questions about car or finance More

Mike was a wonderful sales consultant and I would recommend him to anyone. I wish the best to him and his family. Thank you Mike recommend him to anyone. I wish the best to him and his family. Thank you Mike More

Mike was Godsend! ! Got out of us a really bad situation. Got out with a new car, cheaper monthly payment and overall better predicament than when we started. Overall m ! Got out of us a really bad situation. Got out with a new car, cheaper monthly payment and overall better predicament than when we started. Overall my experience at Toyota was amazing. We were taking care of and would recommended this to friends and family!! Thank you again Mike! More

Great dealership, sales representative was okay. Got mad once we thought about backing out of the deal and was very hostile towards us. Once his manager came in things calmed down and we settled to Got mad once we thought about backing out of the deal and was very hostile towards us. Once his manager came in things calmed down and we settled to agree on a price and got the deal to work! More

Sales - Good (See end of review) Finance - Bad (Scam alert) INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is co alert) INTEREST SCAM ALERT - People, check the BANK OF AMERICA site for their current auto loan rates before going into this dealership. BOA is consistently among the lowest and a good base-point to use. After running my credit and knowing by buying power (both very strong), I was provided a rate (6.99) that was nearly TWO full points over what BOA was advertising. I inquired with Alex Moore (finance manager) and was told "The rate and payments I sent over are from bank of America. The 5.04 rate on their website is advertised rates as low as. There is a lot that goes into what rate the bank gives you. Examples money down, amount finance, etc." That quote is in writing via text and complete xx. I inquired with BOA directly and applied for a loan, and was instantly approved for the full amount to be financed and their advertised rate. I CALLED BOA to ask why the dealer rate was so high, and was told THE DEALER SHOULD BE SEEING THE SAME RATE that I was approved for on their side, but they were likely adding onto it to receive more money for the dealership. I called out this and was given a rate that was still 1/2 a point higher than BOA. I said I would use BOA and was told they don't accept outside financing ... which is because the dealership is making ridiculous money off customers on the financing side by selecting rates with higher kick-backs to the dealership. THIS SHOULD BE CRIMINAL! Sales side - Good experience. Michelle worked diligently to make sure the vehicle I selected was quickly outfitted with the accessories I wanted to add on. I flew in from out of state and she made sure the final sales portion was quick; I was in and out in 30 minutes, which was wonderful. More

Mike was great to work with from start to finish. Did everything he promised and made buying a new truck pleasant. Did everything he promised and made buying a new truck pleasant. More

I really enjoyed working with Michael. He was extremely calming throughout the process and did a great job explaining details along the way. I bought the car from this dealership mostly ba He was extremely calming throughout the process and did a great job explaining details along the way. I bought the car from this dealership mostly based on how great Michael handled the sale. More

Positive experience. Mike and others were efficient and professional. Would use them again in the future. Mike and others were efficient and professional. Would use them again in the future. More

I can’t thank Mike D at Kent Toyota enough. He went above and beyond to make sure I drove off in the truck I really wanted. He didn’t just “sell” me a vehicle he actually cared about making it He went above and beyond to make sure I drove off in the truck I really wanted. He didn’t just “sell” me a vehicle he actually cared about making it work for me. The whole process felt honest and smooth, and I’m extremely grateful for everything he did. If you’re going to Kent Toyota, make sure you ask for Mike. You won’t regret it. More

Ryan Dodge was a great help and made the car buying process a real breeze! process a real breeze! More