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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,161 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,161 reviews

March 30, 2023

Hi! What an amazing experience! Would highly recommend Toyota of Kent! Kindness. Professionalism. Great people! More

by TFINCH1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Stephanie, Andrea, Justin, and Stevie, Kaylee Genthner
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Jan 11, 2024 -

Toyota of Kent responded

Hi Tfinch1968, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

March 29, 2023

Professional team handled my purchase with no issues. I am pleased with service and my experience. More

by ALEXZKOZLOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
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Mar 31, 2023 -

Toyota of Kent responded

Alexzkozlov, thank you for sharing your positive experience! Thank you, and have a fantastic day!

March 29, 2023

I had a great experience treated great thanks for everything! Gary Letera did a great job finding the truck I wanted! More

by HORSESHOER78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Letera
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Mar 31, 2023 -

Toyota of Kent responded

Horseshoer78, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

March 29, 2023

John in service is a gem. Great people skills and cares about the customer.The service techs and parts department just are the best I've ever worked with.So much more class and More

by johnonusic
Recommend Dealer
Yes
Employees Worked With
John-service director
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Mar 31, 2023 -

Toyota of Kent responded

Johnonusic, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 28, 2023

Always courteous knowledgeable and help. Goes the extra mile to solve the service issue. Don is awesome. More

by HSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
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Mar 31, 2023 -

Toyota of Kent responded

Hshaw1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2023

I was greeted by verry courtesy associates assisting my service requirements and offered another associate offered coffee. More

by CTURKOVICH76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
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Mar 31, 2023 -

Toyota of Kent responded

Cturkovich76, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 28, 2023

Always the best service. Very nice people. Work is done in a very timely manner. More

by CLMTEACHFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Toyota of Kent responded

Clmteachfr, your satisfaction is our top priority. We look forward to your next visit! Take care!

March 27, 2023

Perfect! It was so fun with knowledgable, kind and transparent people. My salesperson Trevor; Rocks! More

by DENAYA.P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

Toyota of Kent responded

Denaya.p, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope to see you soon!

March 25, 2023

Dan in the service department was outstanding in fitting me in without an appointment in order to make emergency repairs to the braking system. More

by REAGLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Mar 29, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

March 23, 2023

Everyone at Kent Toyota was super helpful and friendly. They were very understanding about my situation and acted very quickly to get me what I needed in a vehicle! Ryan Dodge was EXCELLENT! More

by JABEVERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2023 -

Toyota of Kent responded

Jabeverlin, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

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