Toyota of Killeen

I made a one hour trip both ways to this dealership with lots of communication in between each trip. I had a third party offer from TrueCar which the salesman assured me was the price I paid. After I went t lots of communication in between each trip. I had a third party offer from TrueCar which the salesman assured me was the price I paid. After I went to the dealership the second time, they ran my credit and collected all of my personal information. Once they were done doing so, they raised the price almost $5,000. I tried submitting a ticket directly with Toyota and the Customer Relations Manager at the dealership repeatedly closes the ticket and says they contacted me, which they never have. Worst car buying experience I have ever had, would not recommend. More

We went into Toyota to buy our leased vehicle on Sept. 1. We have had to call and question Toyota on why the lease wasn't closed. We received late notices from the leasing company Sept 15th. We called Toyota We have had to call and question Toyota on why the lease wasn't closed. We received late notices from the leasing company Sept 15th. We called Toyota. We received another notice from the leasing company, and yet again we had to call Toyota as to why the lease was still open. And yet again Oct 1st we still received notices from the leasing company saying we are past due one the account. I don't really care what the excuses were as to why it was never handled. It is Oct 15th and we were told today that the lease ended Oct 6th. We still don't have plates we still don't have registration. We leave for Germany Nov. 4th. If we don't have what we need to transport the vehicle over seas it will be sold. Toyota has failed us. We as customers should not have to call the dealership weekly as to why the lease hasn't been closed. It took over a month for it to be worked out. They knew we were leaving for Germany on a PCS move when we went into the office on September 1st. They failed us. More

All of the personnel at Toyota of Killeen are "Top Shelf"! Very professional and highly Motivated to continue to provide the best customer service that you are supposed to find. Newton Rose has assist Shelf"! Very professional and highly Motivated to continue to provide the best customer service that you are supposed to find. Newton Rose has assisted our family with 3 new vehicles in the last 3 months and has has always provided everything needed for a smooth purchase transaction. His team is definitely why we keep coming back. More

Excellent n smooth experience. I am very thankful to Mr. Rose for his assistance and knowledge towards my new RAV4. Great customer service, efficient and cleanliness. 👍 Prices ar I am very thankful to Mr. Rose for his assistance and knowledge towards my new RAV4. Great customer service, efficient and cleanliness. 👍 Prices are a bit steep, could be much lower for us retired folks. More

This was by far the easiest experience with the friendliest people, all within moments of our first inquiry by email and text. Thank you so very much. friendliest people, all within moments of our first inquiry by email and text. Thank you so very much. More

Nice clean facility, I felt Mr.Newton was a bit pushy and seemed too concerned about his next appointment. Rushed me to make a decision. seemed too concerned about his next appointment. Rushed me to make a decision. More

tacoma excelent place to buy a car. Jay Thomas is a excelent person to talk and do business, knowledge about the car. is a person i can talk all day nice excelent place to buy a car. Jay Thomas is a excelent person to talk and do business, knowledge about the car. is a person i can talk all day nice and happy birthday tomorrow my friend. More

I had a great experience. This dealership is very professional and I would absolutely recommend it to anyone seeking to buy a car. I received great deal on my Toyota Camry. This dealership is very professional and I would absolutely recommend it to anyone seeking to buy a car. I received great deal on my Toyota Camry. More

New Highlander Hybrid 2020 The process was very easy. Steve Duran kept us informed on the progress of the arrival of our new vehicle to the dealership. Steve also worked with S The process was very easy. Steve Duran kept us informed on the progress of the arrival of our new vehicle to the dealership. Steve also worked with Sylvester on this deal, since we had talked to both salesman. More

Mr. Cervantes was of a tremendous assistance when purchasing my vehicle. He explained options that I need to know about to make the best decision. purchasing my vehicle. He explained options that I need to know about to make the best decision. More