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Toyota of Lancaster

Lancaster, CA

4.5
5,977 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,977 reviews

March 08, 2024

Shouldn't take 3 or more hrs for a simple oil change with an appointment... Other dealers have ot figured out...figure it out. More

by MILLRS
Recommend Dealer
Yes
Mar 08, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to leave your feedback. I completely agree but sometimes there are certain unforeseen circumstances in which there is a longer wait time and for that we apologize but appreciate your patience. We will continue to work on our processes to continue to keep improving for our Loyal Toyota of Lancaster Customers.

March 08, 2024

Great It was amazing experience I would definitely recommend Toyota of Lancaster to all my friends and family More

by emonico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
March 08, 2024

Fast drop off. Friendly service. Great communication. I feel like my vehicle is in great hands when I drop it off. More

by janelle_andrade
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Mar 08, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 08, 2024

The aupervisor from the service dept was nice and explained things. Also, Joe helped me and reassured me my car would be fine. More

by ceciv1959
Recommend Dealer
Yes
Employees Worked With
Mauricio
Mar 08, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 08, 2024

Omar was phenomenal, very professional, thorough and experienced with the auto industry. I had been trying to get a specific vehicle for several months, within minutes of talking to Omar over the phone More

by mjcoleman2168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan in finance, Omar Dirky
Mar 29, 2024 -

Toyota of Lancaster responded

First and foremost THANK YOU FOR YOUR SERVICE! Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Omar Dirky receives the recognition he deserves. Thank you again and have a great day! and Congratulations on your purchase.

March 08, 2024

It was great It was great, he really attend me well. It was a fast experience More

by marvin.a.flores113
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jul 08, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

March 08, 2024

Muchas Gracias Rodrigo por su ayuda y por ayudarnos agarrar mi carro nos ayudó mucho a encontrar el préstamo adecuado 100% lo recomiendo More

by zulma gramajo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

March 08, 2024

Clean dealership I had my car towed in and an overpriced diagnostic check was done. I had a broken left front axle. The price I was quoted was around $1000. I called around and got both axles replaced for $ More

by timloebs
Purchase Time
Recommend Dealer
No
Employees Worked With
Erick Bravo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Mar 08, 2024 -

Toyota of Lancaster responded

We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right. We take your feedback very seriously, and we're truly sorry to hear about your negative experience. If you wish to discuss further you can reach me at (661) 952-2103

March 08, 2024

Your people are professional and attentive to their customers. Very courteous and helpful. Have a good understanding about my vehicle needs More

by Daugiee61
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
Mar 08, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 07, 2024

Good customer service. Quick and reliable service. Good attention to detail and great job on having the car ready quickly. More

by canla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 07, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

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