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Toyota of Lancaster

Lancaster, CA

4.5
6,042 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,042 reviews

January 15, 2024

They were very straight forward and clear about what they were going to do with my car and what I had to do. There was no problem with anything, overall very good experience. More

by JENNGOMEZ0010
Recommend Dealer
Yes
Jan 15, 2024 -

Toyota of Lancaster responded

We are incredibly grateful that you took the time to leave us a 5-star review. We hope to welcome you back soon.

January 15, 2024

No words to offer but Professional I have enjoyed the outcome of the services rendered More

by JOSEPHC00767
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jan 15, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

January 15, 2024

Genuinely felt welcomed into the amazing environment that Fernando provided alone with his hospitality as well! Can’t regret my decision. Funny to think I wasn’t even thinking on the vehicle I bought but he More

by Alex M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
Jan 15, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

January 15, 2024

1. I am still awaiting a call to reschedule a time to pick up my second key. Order was put in before Xmas and was assured twice it would be just 1 week (on 2 instances spaced 1 week apart). I am still wa More

by me_crowder
Recommend Dealer
No
Jan 15, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you are having issues getting your second key. I'm reaching out to get a little more information so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

January 15, 2024

Outstanding Quality Service Very good way of documenting the condition of my car that makes me feel confident that my is a well maintained. More

by Rav42015AJ
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
Jan 15, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

January 15, 2024

It was very nice. I have been going there for quite a while, at least 15 years or more to have our trucks serviced More

by USAIRFORCE222
Recommend Dealer
Yes
Jan 15, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

January 15, 2024

Easy peasy. Efficient, experience staff. Comfortable waiting area Doug was helpful and easy to talk with More

by DEBORAHROSS12000
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Jan 15, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy.

January 15, 2024

First service appt was disappointing as the mechanic scratched the hood & didn't report it to us. Annie was helpful in solving this for a later appointment. More

by sharikayoc
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Jan 15, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' business and would like to thank you for bringing this to our attention. I'm glad Annie was able to get the issue resolved.

January 15, 2024

Outstanding service. Outstanding service. Didn't wait too long. It was raining and thought service would take too long but did not. Thank you. More

by juangomez2005
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
Jan 15, 2024 -

Toyota of Lancaster responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

January 15, 2024

Staff was polite. Service took a long time. Would schedule for a midweek morning appointment next time More

by jaimenunnenkamp
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Jan 15, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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