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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,039 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,039 reviews

December 28, 2023

Top notch service ,Took care of me like I mattered! Got me in before I left to my trip ,first class service More

by MBURG37
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Dec 28, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 27, 2023

The installation was much quicker than anticipated and I like the way it looks. The installation looks very professional. More

by trombone8794
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Larios
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Dec 27, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 27, 2023

Oil change was done in a timely manner. The person that handled it was professional in their job performance. More

by BETIREYES_1
Recommend Dealer
Yes
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Dec 27, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

December 27, 2023

Vehicle was forgotten about. Advisors lack communication. Gus lacks customer service skills. If we didn't purchase the extended warranty through you we would definitely be going More

by D.E.TURNER69
Recommend Dealer
No
Employees Worked With
Gregory and Gus
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Jul 15, 2024 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

December 27, 2023

It was ok. Customer service was good. The price for what I got was a bit expensive though. More

by rowitz05
Recommend Dealer
Yes
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Dec 27, 2023 -

Toyota of Lancaster responded

Thank you for leaving us your feedback. We value our customers' opinions and would like to thank you for bringing this to our attention.

December 27, 2023

Fine That's all you get, just Fine, here are eight more words to get 14 More

by jcusick0
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Dec 27, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 27, 2023

Huge appreciation to Kevin and Rodrigo at Toyota of Lancaster! They were extremely Helpful. Happy New Year! More

by Stevepegram56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

December 27, 2023

Rodrigo was really helpful he was patient he made my Toyota experience easy not stressful we were pretty indecisive but Kevin and him really took the time to give me the best deal! Happy New Year More

by Rioseric22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Rodrigo and Kevin receive the recognition they deserve. Thank you again and have a great day!

December 27, 2023

It was quickly and easy The service person informed me about all the issues with my car and gave me a quote. There is no pressure to purchase anything. More

by FAJR.IBRAHIM
Recommend Dealer
Yes
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Dec 27, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team

December 26, 2023

Great service and quality products with a company that stands behind their products. Thank you More

by JAPELINO1
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Preston
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Dec 26, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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