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Toyota of Lancaster

Lancaster, CA

4.5
6,039 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,039 reviews

March 19, 2023

Maintenance errors, tools left under hood that could have caused engine damage, installed wrong wiper blades and rude customer service! More

by MARYEHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Almost all employees
Mar 20, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

March 19, 2023

Great friendly service from all department wait time to service my car was sooner than expected. More

by Nlrbustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 19, 2023

Rodrigo is very charismatic and carries a Professional and hassle free process. Rodrigo was the only sales guy who took me serious about my purchase and helped me obtain a 2023 Supra in less than 5min More

by ALANAGUIRRE50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 19, 2023

All in all I had a great experience I would definitely recommend anyone looking for a car to work with Alex . He was very helpful and made sure I was happy with what I got More

by ALEXIS.G14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garay, Alexander Anwer
Mar 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 18, 2023

Chanin is the best Service manager they have had since I have been taking my vehicles there for the past 18 years. Kudos to Gus also, great work on my Prius. More

by KENT.GINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

March 18, 2023

Mauricio did a great job and very knowledgeable He tried his best to satisfy me as a customer More

by mescobar619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio orellana
Mar 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 18, 2023

They took all the hassle out of normal car sales and I was relaxed and unstressed. Made the experience worth every penny spent. They didn't lie to me or sell me on unnecessary products and I got exactly More

by Joanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky, Frank Marentes
Mar 20, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

March 18, 2023

Great service and very friendly and was there to answer any questions I have with ease and information More

by Burton68699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 18, 2023

I had an amazing experience working with Joe Garcia. Joe was polite and helpful, I would like to thank him because he explained everything to me and I felt comfortable bringing my car back to Toyota aga More

by boseguera0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Mar 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 18, 2023

Did not issue next service sticker. Break check listed front brakes at 8mm however last break check front breaks measured 6mm; how is that possible. Turned in vehicle around 9am waited More

by ss.munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

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