Lester Diaz

Once they have your money in finance, expect to be ghosted until you have Toyota Motor North America get involved. Not to mention, they will close the case first and state to TMNA they resolved the si ghosted until you have Toyota Motor North America get involved. Not to mention, they will close the case first and state to TMNA they resolved the situation. Shop elsewhere. Plus when you reply to a review request and state about a negative experience in email, there is no follow up other than, "we'll let management know." More

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Great experience, awesome staff and process, thanks for the easy button purchase and great vehicle. the easy button purchase and great vehicle. More

by WESTDRZ Verified Customer Verified Customer

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Zero after-sales support. 6 weeks after the sale I'm still waiting for a check the dealership owes me, and I'm being ghosted by the salesman about an issue with the car that 6 weeks after the sale I'm still waiting for a check the dealership owes me, and I'm being ghosted by the salesman about an issue with the car that would have been prevented, had they done the required pre-sale quality assurance checklist on the vehicle. Would never do business with them again. More

by Disappointed Buyer Verified Customer Verified Customer

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The service staff were very friendly, the prices were reasonable, and it was excellent overall. reasonable, and it was excellent overall. More

by dachenglu Verified Customer Verified Customer

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The staff treated me like family. Everyone in finance treated me excellently; they did everything possible to get me the car I was looking for, and we succeeded. I'm very happy. This Everyone in finance treated me excellently; they did everything possible to get me the car I was looking for, and we succeeded. I'm very happy. This is my first time as a Toyota customer, and if you ask me if I would buy another car from you, the answer is yes. More

by rigoberto6118 Verified Customer Verified Customer

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I couldn’t have asked for a better salesman! Thank you so much, Lester!! Aka LJ! I really love my new van, he made everything so easy and I am extremely grateful. Thank you so much, Lester!! Aka LJ! I really love my new van, he made everything so easy and I am extremely grateful. More

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They all did a great job and getting me into a great used car the staff was great quick and fast service did not take all day to buy a car car the staff was great quick and fast service did not take all day to buy a car More

by WATSONRONNIE275 Verified Customer Verified Customer

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The employees are polite. They don't know much about the new vehicles. No one returned phone calls or helped me find the truck I wanted. I was was going to order it from anoth They don't know much about the new vehicles. No one returned phone calls or helped me find the truck I wanted. I was was going to order it from another dealership. When I was at the Lancaster Toyota service center, which is 5 stars, I happen to see the truck I wanted on the showroom floor. I wish the commission went to my service center that keeps my vehicle it top shape. More

by luckyfriday13tr Verified Customer Verified Customer

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great people and the staff is amazing but one the vehicle I got kinda pushed towards and regret get this car and can't do anything about it I'm stuck with it and they aren't doing anything to help me as a cu I got kinda pushed towards and regret get this car and can't do anything about it I'm stuck with it and they aren't doing anything to help me as a customer in order to Make me happy as the customer but that's what I get I guess.. More

by ashleyespinoza14 Verified Customer Verified Customer

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Great friendly service and sales staff is not pushy and clearly puts the customer first. clearly puts the customer first. More

by mpsawicki Verified Customer Verified Customer

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