Lester Diaz
Lester Diaz at Toyota of Lancaster

Lester Diaz

Internet Sales Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.6
60 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.6

60 Reviews

Write a Review

60 Reviews of Lester Diaz

July 08, 2026

Dealership Rating
Employee Rating

The service technician was very professional treated me like a human being and the service done in a timely manner highly recommended More

by A_SCHLETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Toyota of Lancaster responded

Thank you for your kind review! We're delighted to hear that your service technician treated you with professionalism and respect while providing timely service. Your recommendation means a great deal to us, and we appreciate you choosing Toyota of Lancaster. We look forward to serving you again in the future!

June 29, 2026

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I have bought 2 new trucks from Toyota of Lancaster and 2 others from Toyota dealerships in Alhambra and San Fernando Valley, there is no comparison. Toyota of Lancaster is better in all areas, especially in More

by yacoug3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2026

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I have no comment to give. I've purchased four new vehicles from Sierra Toyota/Lancaster Toyota . More

by PEARLWINGS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez

Jun 25, 2026

Toyota of Lancaster responded

Thank you for your continued trust and loyalty! We are honored that you have chosen Toyota of Lancaster for the purchase of four new vehicles over the years. Customers like you are the foundation of our success, and we truly appreciate your support. We look forward to serving you for many more years to come and assisting with all of your automotive needs. Enjoy your Toyota family!

June 03, 2026

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Once they have your money in finance, expect to be ghosted until you have Toyota Motor North America get involved. Not to mention, they will close the case first and state to TMNA they resolved the si More

by bhibler15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gladys Garcia, Jeff Calero

Jun 03, 2026

Toyota of Lancaster responded

We are sorry to hear that you remain dissatisfied with your experience. Our team has maintained communication with you through both phone and email and has provided all requested information throughout the process. We remain committed to assisting you and addressing any additional questions or concerns you may have.

April 30, 2026

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Great experience, awesome staff and process, thanks for the easy button purchase and great vehicle. More

by WESTDRZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo

Apr 30, 2026

Toyota of Lancaster responded

Thank you for the great feedback! We’re thrilled to hear you had such a smooth and enjoyable experience with our team. Making the process easy and stress-free is always our goal, and we’re glad we could deliver that for you. Congratulations on your new vehicle, and we truly appreciate your support!

April 19, 2026

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Zero after-sales support. 6 weeks after the sale I'm still waiting for a check the dealership owes me, and I'm being ghosted by the salesman about an issue with the car that More

by Disappointed Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Doyle, Jamie Gawellek

Apr 21, 2026

Toyota of Lancaster responded

We’re sorry to hear about your experience. This is not the level of service we aim to provide. Delays in issuing payments and a lack of follow-up are not acceptable, and we understand your frustration. We’d like the opportunity to make this right. Please reach out to us directly so we can look into the status of your check and address the concern with your vehicle as quickly as possible.

January 20, 2026

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The service staff were very friendly, the prices were reasonable, and it was excellent overall. More

by dachenglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

December 31, 2025

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The staff treated me like family. Everyone in finance treated me excellently; they did everything possible to get me the car I was looking for, and we succeeded. I'm very happy. This More

by rigoberto6118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Leon

Dec 31, 2025

Toyota of Lancaster responded

We appreciate your positive feedback and are so glad you enjoyed your visit! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review.

December 05, 2025

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Employee Rating

I couldn’t have asked for a better salesman! Thank you so much, Lester!! Aka LJ! I really love my new van, he made everything so easy and I am extremely grateful. More

by Megobego31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Calero

Dec 05, 2025

Toyota of Lancaster responded

We’re lucky to have team members like LJ, and your recognition means a lot. Thank you for your kind words!

November 01, 2025

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Employee Rating

They all did a great job and getting me into a great used car the staff was great quick and fast service did not take all day to buy a car More

by WATSONRONNIE275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2025

Toyota of Lancaster responded

Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out!

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