Toyota of Lancaster

Relaxing First time a brand new vehicle. Toyota of lancaster personelle were welcoming, honest and easy to talk with. Greatest car buying experience so far! Th First time a brand new vehicle. Toyota of lancaster personelle were welcoming, honest and easy to talk with. Greatest car buying experience so far! Thank you for the experience! More

Great service and customer care Great customer sales service (Ricardo Vasquez) and follow up visit to install the car alarm. I would recommend this Toyota dealership to anyone lookin Great customer sales service (Ricardo Vasquez) and follow up visit to install the car alarm. I would recommend this Toyota dealership to anyone looking for a very nice car and great customer service and care. More

Great Service Went in to have a belt changed service was great it was done in a timely fashion they even rented me a car so i would not be waiting in the office so Went in to have a belt changed service was great it was done in a timely fashion they even rented me a car so i would not be waiting in the office so long More

Honest and dependable service 🌹 I recently took my car in to fix my starter. It was done in a timely fashion and was able to work my afternoon job. Jose my service writer is great an I recently took my car in to fix my starter. It was done in a timely fashion and was able to work my afternoon job. Jose my service writer is great and I’d highly recommend him. No one enjoys spending money to get their car fixed but at least it’s an honest reputable environment. More

Fast service The overall experience was fast and to the point. Exactly how it should be done! During the wait on a Sunday, the extra bonus was hamburgers . The overall experience was fast and to the point. Exactly how it should be done! During the wait on a Sunday, the extra bonus was hamburgers . More

Very knowledgeable staff All of the Toyota staff knew all of their information very well. When customers can walk in and feel trust right away, it says something on how they a All of the Toyota staff knew all of their information very well. When customers can walk in and feel trust right away, it says something on how they are running the company. All questions were answered and peace of mind was provided. Never felt more comfortable in a dealership. More

100 thousand miles servicing. There was one minor issue, the air cleaner filter was replaced but the assymble was not snapped back into place,thus it made the engine noise sound There was one minor issue, the air cleaner filter was replaced but the assymble was not snapped back into place,thus it made the engine noise sound strange. My husband upon hearing the noise checked it,found the problem and snapped it back into place. More

Great service team From last 6 years dealing with Sean great person highly recommended. I wish sales team can learn something from Sean about customer service experience From last 6 years dealing with Sean great person highly recommended. I wish sales team can learn something from Sean about customer service experience service More

I had a great experience The determination to get me in a new car was remarkable and I will definitely recommend to family and friends I enjoyed working with finance and Toyo The determination to get me in a new car was remarkable and I will definitely recommend to family and friends I enjoyed working with finance and Toyota as a whole More

2020 Corolla Purchase Internet Sales Manager Ricardo Vasquez is a outstanding employee. Toyota Lancaster should be very proud to have him. He goes above and beyond! So help Internet Sales Manager Ricardo Vasquez is a outstanding employee. Toyota Lancaster should be very proud to have him. He goes above and beyond! So helpful, isn’t pushy, explains everything for you and doesn’t leave you blinded or confused. He knows his craft very well! I would recommend people to see him. Jamie House works in finalizing the purchase or lease, she was outstanding as well. She helps you through getting the right loan. She goes through all the paperwork thoroughly and doesn’t push you in getting the packages. She guides you with what is convenient for the customer. Exceptional employee she is as well. Toyota Lancaster should be proud to have her as well! My experience with picking the car to financing it was great... Only flaw, my new car was a lil dirty because of the weather. They had it wash and clean for me. But the detail guys did a horrible job, I had to go back the next day to get it redone. I had waited for several hours to get it back looking almost the same as I brought it in. That was very annoying... More