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Toyota of Lancaster
Lancaster, CA
5,973 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,973 reviews
May 02, 2019
They took me for my money The only good part about Toyota was working Jorge Lopez, he tried his best to help us. Besides him and him trying to help it was horrible. The mechani The only good part about Toyota was working Jorge Lopez, he tried his best to help us. Besides him and him trying to help it was horrible. The mechanics we're trying to get us for our money. They tried saying our transmission was going out, they tried saying that was the only problem with out car and we should just ride it until it can't no more then take it back. We had to take it to another place and they said our transmission was perfectly fine and that our tie rods where going out. Toyota said nothing about that! They honestly took me for my money. We don't blame Jorge Lopez for what was going on we blame the mechanics. More
by MNDJFLORES10
Verified CustomerEmployees Worked With
Jorge Lopez
May 02, 2019
Expensive I made an appointment on-line. Everyone said they would get everything done. (1) check engine line (2) fix it (3) smog it. Well, they got (1) and ( I made an appointment on-line. Everyone said they would get everything done. (1) check engine line (2) fix it (3) smog it. Well, they got (1) and (2) but they are not star smog certified. They couldn't do the smog. I had to take it to another place to get it smogged. Kind of annoying. And I probably could have got the word down somewhere else for 1/2 the price. More
by Mitch
Employees Worked With
Joey Gonzales
May 02, 2019
Excelente servicio No hay que esperar mucho para que te atiendan el personal es muy amable y atentos el trabajo que hacen es excelente los recomendaría amigos y familia No hay que esperar mucho para que te atiendan el personal es muy amable y atentos el trabajo que hacen es excelente los recomendaría amigos y familia More
by ORLANDOANDRADE24
Employees Worked With
Jose Martinez
May 02, 2019
First class customer service. I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, no pressure or hard sells. More
by THETRAX1
Employees Worked With
May 02, 2019
Oil change I had an appt for 11am, I didn’t get seen or even talked to until 11:20, I waited another 15 minutes and then someone finally asked me if someone told I had an appt for 11am, I didn’t get seen or even talked to until 11:20, I waited another 15 minutes and then someone finally asked me if someone told me my sales person was on lunch, I was not informed at all about that. They said they were getting another person to help me out, waited another 10 minutes when my original sales person heard I was waiting and came back from lunch to help me. Multiple sales people walked past me and no acknowledgement. Why have an appt when you just wait anyways. More
by ALIOOPER2009
Employees Worked With
May 01, 2019
Support from the service team and manager I would like to thank George and Tom who helped resolve my engine replacement options. It is very much appreciated! I purchased my vehicle from Toyo I would like to thank George and Tom who helped resolve my engine replacement options. It is very much appreciated! I purchased my vehicle from Toyota and will continue my business there in the future. More
by DSCHATZ0
Employees Worked With
George Rivas, Tom Grabbit
May 01, 2019
Took too long I was told 2 hours and the wait was actually 4 and a half hours. I had to ask a sibling for the favor and that made me look bad also inconvenient for I was told 2 hours and the wait was actually 4 and a half hours. I had to ask a sibling for the favor and that made me look bad also inconvenient for my sibling. So i guess this place is fine for whoever has 4 or more hours of free time More
by JOELCARRERA04
Employees Worked With
Stephanie Santiago
May 01, 2019
Service was good but damaged my tint This is the 2nd time I had my car serviced for regular oil change maintenance. The first one is okay but on the second one somehow they damaged the st This is the 2nd time I had my car serviced for regular oil change maintenance. The first one is okay but on the second one somehow they damaged the strip tint on upper part of the windshield. I think when they removed the old oil change sticker reminder, they might have used a sharp object to remove it. Its not a big damage its just a small hole but still they should be careful when servicing any vehicle. More
by utsug
April 30, 2019
Great rep Rep was nice and courteous. I was in and out quick. She made my day. Previous experience wasn't as friendly. I appreciate the extra effort. Unsure of Rep was nice and courteous. I was in and out quick. She made my day. Previous experience wasn't as friendly. I appreciate the extra effort. Unsure of the name of the rep. More
by BWETZEL24
April 27, 2019
Excellent Thank you Joey Gonzales I really appreciate your awesome positive attitude too all the customers you helped me with what I needed and I appreciate i Thank you Joey Gonzales I really appreciate your awesome positive attitude too all the customers you helped me with what I needed and I appreciate it . More
by LATINAMEDRANO
Employees Worked With
Joey Gonzales
