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Toyota of Lancaster

Lancaster, CA

4.5
5,968 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,968 reviews

April 07, 2019

It was an awesome and friendly experience From start to finish my experience was amazing. From handling my trade in to getting into my new Camry was as smooth as it can get. Starting with Mr. More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Larson and Maricela Cardenas, Troy Dewater
April 07, 2019

Great service and friendly When to the appt. line and got taken care really fast and everything was explain what they where doing to my car and answer all the question i had. Gr More

by BARRIOS1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 06, 2019

Great with customers! Hernan and Greg were awesome and very knowledgeable. Went above and beyond customer service and were able to answer all questions.The made me feel lik More

by BEACHBOUNDDANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Radcliffe , Hernan Garay
April 06, 2019

The service dept. Rocks!!! I went to get an alarm put into my truck after purchasing it the previous weekend and they washed and detailed it for me. I'm pretty sure Sean was the More

by WJPORTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Caso
April 06, 2019

Awesome Chanin my Service Manager is the BEST! She gets my car in and out quickly and she always makes sure I understand if my car needs anything additional, More

by Beaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2019

The Service department are snakes. Total up sale job! They prey on female customers. I will never use Toyota of Lancaster again. I get much better at other dealerships. Integrity can't More

by Alex M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Hachey
Apr 08, 2019 -

Toyota of Lancaster responded

Hi Alex, We were sorry to hear you felt preyed upon on your recent visit with us. As the Customer Service Manager, and a woman, I am available to all our customers any time they experience anything distressing. Please contact me, Teresa Caso, at 661-948-0731 or you may email me at tcaso@tol-av.com. I would like to hear your story to ensure that you always feel comfortable in our care. Thank you for your feedback, Alex. Toyota of Lancaster

April 06, 2019

A bit out of the way but good customer service They were willing to negotiate the price of my lease for a Toyota Prius over the phone and I came in once we settled on a price. The dealership has a More

by YOUNG.AUDREY.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Baltier
April 04, 2019

5000 service Mike was very proffessional and the service was quick...straight up nice guy I think it would be cool if it came with a car wash😉 More

by MELISSAMOAT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
April 04, 2019

Made buying a truck easy ! I just texted the internet manager to see what a new Tacoma price was because I was looking at a one year old one at CarMax . Christian Torres sold me More

by VERNMOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Torres
April 04, 2019

Service Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talki More

by ASWEETSBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
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