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Toyota of Lancaster
Lancaster, CA
5,962 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,963 reviews
March 28, 2019
Made me late for work I had to be to work. I advised ahead of my appointment that I would need a ride. I eas on time but had to wait an hour for a ride. I was seriousl I had to be to work. I advised ahead of my appointment that I would need a ride. I eas on time but had to wait an hour for a ride. I was seriously late for work. It would not be difficult to have additional employees drive or to anticipate that customer who asked for a ride ahead of time would need one faster than an hour. Several times I have come in and advised staff of minor problems (malfunctioning usb port and malfunctioning collision senser). The staff was convinced there was nothing they could do before they examined it. The usb port doesn't charge my phone well. The senser gave error messages when it rained. The resonses were that it is poorly designed and that those issues could not be resolved. Sometimes the receptionists who resond to phone calls have an attude and are unhelpful. More
by AM
Verified CustomerEmployees Worked With
Shawn. I dont rember other names.
March 28, 2019
Amazing first car experience The dealership provided me with excellent service, from picking out a car to signing all the paperwork. Gave me a great deal and provided all the info The dealership provided me with excellent service, from picking out a car to signing all the paperwork. Gave me a great deal and provided all the information I needed as far as insurance and extra services. I would definitely recommend this dealership to a friend. More
by Agarcia0092
Employees Worked With
March 28, 2019
MAINTENANCE Joey was awesome and made me feel like I was being taken care of. He assured me they would get everything done to the gold standard and have me back i Joey was awesome and made me feel like I was being taken care of. He assured me they would get everything done to the gold standard and have me back in my care ASAP. More
by JASMINETJA
Employees Worked With
Joey Gonzales
March 28, 2019
Seatbelt replacement My dog ate the seatbelt in the Toyota Camry. The dealership replaced it quickly and efficiently. Nice to know my car is safe again. Good work ! My dog ate the seatbelt in the Toyota Camry. The dealership replaced it quickly and efficiently. Nice to know my car is safe again. Good work ! More
by SUSIEQ4522
Employees Worked With
Joey Gonzales
March 28, 2019
The sellers were very nice and helpful. It was a great experience everyone was very nice and helpful. I would recommend that people buy their car from them and the price was great. It was a great experience everyone was very nice and helpful. I would recommend that people buy their car from them and the price was great. More
by JHUBBARDFIRST4
March 28, 2019
Service department rocks! The service and sales department goes out of their way to assist their customers! The donuts are fresh and the coffee is hot!! What else can I say? The service and sales department goes out of their way to assist their customers! The donuts are fresh and the coffee is hot!! What else can I say? More
by Babyfishmouth422
Employees Worked With
Other Employees :
Geoff Yeager, Troy Dewater, Teresa Caso, Tom Grabbit
March 27, 2019
Customer Service My experience with Teresa was a positive one. I purchased my car here last June and had a horrible experience. The sales person and manager refused to My experience with Teresa was a positive one. I purchased my car here last June and had a horrible experience. The sales person and manager refused to give me my car keys from my old car being serviced after it was finished as a tactic for me to not leave and continue to hear their pitch. It was an awful experience and the only thing good about it was I have a nice car. Teresa listened to my horrible experience and apologized for my treatment. She was very nice. More
by MITCHELLALINA
Employees Worked With
Teresa Caso
March 27, 2019
Awesome service Great employees. Receptionist cashiers service people. Parts department and sales. Awesome employees. Love the snack bar. Food is great. I would recom Great employees. Receptionist cashiers service people. Parts department and sales. Awesome employees. Love the snack bar. Food is great. I would recommend to all my friends and family More
by yescha6969
Employees Worked With
Other Employees :
Tom Grabbit, Jose Martinez, Michael Hachey, Stephanie Santiago, Joey Gonzales
March 26, 2019
I always get good service from Michael Hachey. Toyota Service has been taking care of my 2012 Prius, then my 2015 Prius after my 2012 was totalled. I love my Toyota’s and will continue buying from Toyota Service has been taking care of my 2012 Prius, then my 2015 Prius after my 2012 was totalled. I love my Toyota’s and will continue buying from them. More
by RIVERBRAT
Employees Worked With
Michael Hachey
March 26, 2019
Repaired clear coat issue Third time I brought in 2017 Tacoma for manufacture clear coat fading. Mike and Tom were a huge help as we needed a quick turnaround due to us moving. Third time I brought in 2017 Tacoma for manufacture clear coat fading. Mike and Tom were a huge help as we needed a quick turnaround due to us moving. Great service and I’m gonna miss working with this dealership. More
by SANCHESM12
Employees Worked With
Mike Santa maria, Tom Grabbit
