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Toyota of Lancaster

Lancaster, CA

4.5
6,004 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,004 reviews

April 16, 2019

Easy Purchase with Fantastic Help I recently ordered a brand new Rav4 Hybrid, but due to the car being newly released, the exact desired model and color were not on site. However, Geor More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie House, George Rivas
April 16, 2019

Service was excellent They took care of all my needs in a professional and timely manner, I'll use them again and would recommend to others. Hope this helps.. R.Watts More

by reubwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
April 16, 2019

Great Customer Service As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Thei More

by Akklu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 16, 2019

You did not have the parts needed The customer service was great 👍 but they did not have the parts for the work they suggested . They had a convenient waiting room and restaurant More

by JKGRIFFIN37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
April 15, 2019

First service I hit my first five thousand mile service which was just a tire rotation, top off fluids and inspection, the greeter and service advisor were great. S More

by Ebenavides7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
April 15, 2019

Not happy at all When I purchased my vehicle it wasn’t even clean. Now 3 months later I need to get brakes done. Also I brought my car back complaining about the a/c I More

by TASHAHEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 16, 2019 -

Toyota of Lancaster responded

HI TASHAHEN23, We went over the brakes on your last service to keep you updated on the health of your vehicle. We understand your frustration after your recent purchase, however, we believe the method of vehicle operation is the cause of the current repairs needed. 15,000 + miles in a span of a couple months is a more probable culprit. We have examined your service history and cannot find a past service regarding a problem with the A/C. If you would like to speak with our customer relations manager, Teresa Caso, she can be reached M-F at 661-948-0731. We thank you for the feedback and look forward to speaking with you to help ameliorate your frustration. Toyota of Lancaster

April 14, 2019

Excellent customer service I have been a customer at Toyota of Lancaster for the past 7 years. Sean has been my service consultant from day one. His service to me has been nothi More

by TOM110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2019

Regulars car service Person who assisted me was very helpful and respectful. I enjoyed my service! The service guy informed me that my car would be ready in 4-5 hours how More

by cygarcia1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
April 12, 2019

Awesome!!!! My experience with Toyota of Lancaster Service has been and continues to be great. I couldn't ask for a better team of employees working together to g More

by MCNAUGHTONSANTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2019

Excellent experience Ricardo Vazquez made me feel like family, very professional, didn't push on the sale let me really take my time. Explained everything to me to the ver More

by RADAMES.ARAIZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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