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Toyota of Lancaster

Lancaster, CA

4.5
5,983 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,983 reviews

October 21, 2018

Hassel Free Car Search This is the second car that I have Leased from this dealership and both experiences were Fantastic and I look forward to doing business with Lancaster More

by JUST_CRUZING
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dewater
October 21, 2018

Jose Martinez Excellent Service Manager Jose Martinez is an excellent service manager. Professional and pleasant to work with, Jose is always honest and never recommends service that isn't More

by bobzark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
October 21, 2018

Jason was amazing! Jason was extremely knowledgeable and answered all of my questions with ease. I highly recommend this dealership. Everyone was very friendly and make More

by sjmoazzeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betancourt
October 21, 2018

Purchase new vehicle Troy Dewater was exceptionally professional, helpful, did not pressure us, and displayed great interpersonal skills. We are grateful for his assistan More

by DALIAWEINGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dewater, Manuel Rosales
October 21, 2018

excellent service For the most part I continue to get my car serviced at this dealership unless something happens when I'm on the road and even then I still consult wit More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2018

Fantastic Service Service Department is wonderful, very helpful and knowledgeable and friendly service writers. I want to thank Chanin for accepting my appointment so More

by diaaaaaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2018

Employes don't know their vehicles. We have a brand new 2018 Toyota Land Cruiser and the employee Jose Martinez ...........charged us for labor for first time service. Totally unprepar More

by jkearin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez
Oct 24, 2018 -

Toyota of Lancaster responded

Hi jkearin, We'd like to thank you for the review. I understand how frustrating it is when people make mistakes. Your advisor unfortunately connected the wrong service to your visit in the initial write-up but corrected it immediately when he noticed the mistake. Jose is an excellent advisor with 20 plus years experience and we are pleased he found the mistake and immediately refunded you your payment. We apologize for the mistake and thank you for your feedback

October 20, 2018

They are awesome I was in need of a car real bad, with my credit score being low, I walk away with a 2018 Yaris ia. I didn't have much to put down and they still work More

by J.TIFFANY1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Stevens
October 20, 2018

Great Experience! Excellent Service! Loved that they accommodated my schedule! Quick drop off! Quick pick up! But still felt like I was being taken care and not rushed. Although I purch More

by MARJORIE.DEGRAW64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
October 20, 2018

Great Service Adviser Good job to Sean Preston. Great service Adviser. Your service usually depends on how good your Service Adviser is. Sean was quick to check me in. Sinc More

by shelsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
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