Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,949 Reviews
Call Service Center (661) 948-0731

3,949 Reviews of Toyota of Lancaster - Service Center

Sort by
January 17, 2024

Great service, with concise answers and time estimates! No hassles for maintenance or payment, just straight to the point More

by Tyler B
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience

January 17, 2024

Excellent The dealership is perfect , but the constant text o get from you guys about this review makes it unpleasant. More

by DENNISPEREZ87
Recommend Dealer
No
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Jan 17, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of this issue and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 17, 2024

The experience was excellent and very attentive and communicative and it's always a good experience at Toyota every time I go I've had I've been a customer since 2006 2008 I had a sequoia and best car More

by JAZBERNAL
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Jan 17, 2024 -

Toyota of Lancaster responded

Your continued support and the kind words you’ve shared in this five-star review mean the world to us. We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

January 17, 2024

They are ok is not like frontier Toyota where they have fresh coffee and more welcome atmosphere but it works More

by KILO392
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Jan 17, 2024 -

Toyota of Lancaster responded

Thank you for your review. We appreciate our customer's feedback. We do have coffee available in the Customer Lounge along with a café that offers different foods and snacks as well as vending machines. If for some reason you have any issue on your visit next time please let our receptionist know and we will kindly assist you.

January 17, 2024

Customer service never disappoints Customer service never disappoints and I love how it gives you a tracker to see the status of your service. More

by NAZARETH19
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Jan 17, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

January 16, 2024

Great service My advisor is a professional, courteous and knowledgeable person. The communication between my advisor was great More

by PERURO1
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave us a 5-star review.

January 16, 2024

Got a oil change and after I picked up my truck, the passenger seat was leaned all the way back, napkins on the floor of the truck and car seat is loose now More

by adyjim52
Recommend Dealer
No
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. We will be sure to address this issue with our Service Department

January 16, 2024

Very poor customer service. I will never purchase another vehicle from this dealership again, nor would I recommend them. More

by BARBARA_A_BIGGS
Recommend Dealer
No
Employees Worked With
Eduardo Jimenez
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

I'm sorry to hear of your less than satisfactory experience at our dealership. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

January 16, 2024

They over filled my tank with oil during the oil change, and it spilled out. Had to pay someone to clean it and drain the oil again. More

by blkluvbird
Recommend Dealer
No
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

I'm sorry to hear about your experience. If you have any issues or concern please do bring the vehicle back in to our service department so we can get your issues or concerns addressed.

January 16, 2024

Service was great Service was great, and I was in and out quickly. No complaints. More

by 1ST.RESPONSE.PEST.AV
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

1
...
106
107
108
...
395