Toyota of Lancaster - Service Center

Great job. The amount of time to complete the work was fine. But you guys need to keep a better eye on customer service. Thank you Toyota of Lancaster The amount of time to complete the work was fine. But you guys need to keep a better eye on customer service. Thank you Toyota of Lancaster More

Horrible service. The slowest and most incompetent service u have ever experienced. Took for too long just to get checked in and car was not delivered as promised. It The slowest and most incompetent service u have ever experienced. Took for too long just to get checked in and car was not delivered as promised. It wasn’t even taken in for service until after the time it was promised to be returned! Service advisor did not communicate at all. More

More than expected Very fast service, but next time check the battery. I was unaware I had a low car battery. I did recharge it, however so everything is good. the battery. I was unaware I had a low car battery. I did recharge it, however so everything is good. More

I was very satisfied with the way my appointment was managed. My in line waiting time was about eight minutes before someone came to my assistance. From the time someone came until the time the car wa managed. My in line waiting time was about eight minutes before someone came to my assistance. From the time someone came until the time the car was driven into the shop was also brief. Once the work was finished and I received the text to inform me that the car was ready to be picked up, there was no waiting time. I was handed the paperwork, showed where the car was parked and I was able to get in my car and leave. More

The gentleman who helped me was amazing! Got my car in and out allot faster than expected.I will ask for him from now on. Got my car in and out allot faster than expected.I will ask for him from now on. More

Much better service this time around, truck was serviced in a reasonable amount of time. in a reasonable amount of time. More

Great service and excellent customer care. Would definitely recommend to have your vehicle serviced here. Would definitely recommend to have your vehicle serviced here. More

The waiting room is clean with the nice chose of food. The service department helpful to make sure to detail all the work to be donr. The service department helpful to make sure to detail all the work to be donr. More

Good service and fast. I appreciate that they kept me updated. They communicate what services will be done. I appreciate that they kept me updated. They communicate what services will be done. More

Eric Bravo is the best customer service manager EVER. Simply put, He is simply irreplaceable!! Simply put, He is simply irreplaceable!! More