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This rating includes all service center reviews, with more weight given to recent reviews.
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3,992 Reviews of Toyota of Lancaster - Service Center
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June 26, 2023
I find my service experiences with your company are usually a good, fair and professional experience. usually a good, fair and professional experience. More
by KarenS
Verified CustomerEmployees Worked With
June 26, 2023
Doug was extremely helpful & informative. Customer service and professionalism was excellent!!..I would definitely recommend him for future services as my advisor. Customer service and professionalism was excellent!!..I would definitely recommend him for future services as my advisor. More
by onthaspot1978
Employees Worked With
June 25, 2023
I had a great experience at Lancaster Toyota service department. The service manager appeared to be experience and professional. The service was completed faster than expected, and all of my questions w department. The service manager appeared to be experience and professional. The service was completed faster than expected, and all of my questions were answered respectfully. More
by PROWANNA
Employees Worked With
June 25, 2023
Costumer service is good, with out appointment they were fast and did the service really good, and Douglas was nice and friendly. fast and did the service really good, and Douglas was nice and friendly. More
by judy. jimenez
June 25, 2023
Grossly Overpriced. Got my vehicle fixed for one third the price in another repair shop. Got my vehicle fixed for one third the price in another repair shop. More
by Thewardas97
Employees Worked With
June 24, 2023
Was appreciative of the door locking latch being repaired but very disappointed of the door light assembly getting damaged and finding the interior door panel reassembly was returned with loose screws and 1 but very disappointed of the door light assembly getting damaged and finding the interior door panel reassembly was returned with loose screws and 1 missing screw and screw cap. I feel the cost and verses the quality is lacking. I will seek another shop for future maintenance needs. More
by nfbayles
Employees Worked With
Unknown repairman
June 24, 2023
I’ve been going to this dealership to get my Lexus RX330 serviced. Have always received excellent customer service. Highly recommend Toyota of Lancaster. serviced. Have always received excellent customer service. Highly recommend Toyota of Lancaster. More
by bernard.cenidoza
Employees Worked With
Joe Garcia
June 24, 2023
Always pleasure to get my vehicle maintenance done. Easy to get on the schedule here. Thanks! Easy to get on the schedule here. Thanks! More
by FLYER2K0
Employees Worked With
June 23, 2023
Excellent service, customer service, very clean, fast service very accommodating, very friendly, great staff, good over all service very accommodating, very friendly, great staff, good over all More
by JOSETREJO2382
Employees Worked With
