Toyota of Lancaster - Service Center

They had my car for a week and the issue was fixed by unplugging the battery after they made me purchase a new part. Fortunately I was able to get a refund. unplugging the battery after they made me purchase a new part. Fortunately I was able to get a refund. More

Mauricio and Andy went above and beyond to make sure myself and my car was taken care of, after having it brought in 2X prior with the issue unresolved. They made sure to listen to my concerns and expla myself and my car was taken care of, after having it brought in 2X prior with the issue unresolved. They made sure to listen to my concerns and explanation of the problem, as well as Andy went on a drive with me so I could show him the problem and be better understood. More

The techs need to be honest. Says car needs this and that when I had just replaced it the day before .Do they actually look. Last time before they charge to rotate the tires but Says car needs this and that when I had just replaced it the day before .Do they actually look. Last time before they charge to rotate the tires but never did. I knew they didn’t because ther is a scratch on the rim. Get them in and out quickly. More

Takes To Much Time to have my truck ready and when there done with it parked outside and keep me waiting until I asked done with it parked outside and keep me waiting until I asked More

Arrived on schedule. My vehicle was taken in for servicing in a new and highly efficient manner. In two hours, I was all done. My vehicle was taken in for servicing in a new and highly efficient manner. In two hours, I was all done. More

The people working in this dealership are very helpful and friendly. I wouldn’t mind going back. and friendly. I wouldn’t mind going back. More

Awesome great service and so friendly highly recommend to family and friends looking forward to visiting again family and friends looking forward to visiting again More

worst experience I've ever had car is not running properly and nothing is being done about it been going back and forth with them and always have excuses for me properly and nothing is being done about it been going back and forth with them and always have excuses for me More

The work on my truck was completed in a prompt amount of time. Gus is a great service department rep. Thank for all of your help. time. Gus is a great service department rep. Thank for all of your help. More

They are excellent when it comes to service and your car is done in the time prescribed. This dealership is one of the best and treats customers very well. I like that they assign an individual person to is done in the time prescribed. This dealership is one of the best and treats customers very well. I like that they assign an individual person to your car from start to finish and keep you updated on progress. More