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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,985 Reviews

3,985 Reviews of Toyota of Lancaster - Service Center

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September 04, 2022

I had A girl with curly hair and a pink keyboard and she was amazing. I had a couple of questions on my service contract and future service contracts and she was able to help me with all of them. I forgot h More

by emilykathryndoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Perez
September 03, 2022

I came in for a 120K Full service on my 2019 Tundra. Nayeli Carbajal did a great job of getting everything done and my vehicle back to me earlier than scheduled. Channin Yescaz runs a very tight servi More

by ECBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nayeli Carbajal
September 02, 2022

clean, professional, extraordinary, innovative, friendly, customer service. So those are my adjectives. I was thoroughly impressed with my entire service. I am a visitor from another town and used them f More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

We had excellent communication with our service representative Doug Velasco. Our vehicle was in the shop for seven days. We heard from Doug frequently for updates on the progress of the work being More

by rogerrobinson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Great customer service always! !! Always helpful and professional. Much appreciated! Waiting area clean and relaxing. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Buen servicio , un poco larga la espera , aun teniendo una cita programada , espero que la próxima vez sea un poco mas rapido 👍 More

by Evosergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NAYELLY
August 31, 2022

I already posted a review of this place. Not sure why this place is suddenly asking for feedback 2 weeks after I left! LOL. That right there shows you something! Problems from the get-go. T More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Brought tundra in for service and let the know check engine - off track - and 4 low lights on each of 10 times over months. - you took my money but could never fix - service advisor lied about checking More

by MENA.RALPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know and don’t care
August 31, 2022

Be careful with them. A simple battery replacement would cost you more. They diagnosed our van and recommended a 6k worth of service. And the only solution needed is a ne More

by asdator
Recommend Dealer
No
Employees Worked With
n/a
August 30, 2022

I’m very pleased with this dealership my car is in good hands . The service team members are courteous and go the extra mile . More

by nbell1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember name
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