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3,958 Reviews of Toyota of Lancaster - Service Center
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May 03, 2022
The customers service representatives was very rude to me. They also put me in as a walk in and i had an appointment so I waited for 5 hours and then the rep was very rude when i inquired about the timeli me. They also put me in as a walk in and i had an appointment so I waited for 5 hours and then the rep was very rude when i inquired about the timeliness of the car. More
by vangie
Verified CustomerEmployees Worked With
Victoria Yescas
May 02, 2022
My service advisor was great but unfortunately it takes 6 hrs to get an oil change everytime I go even with an appointment, their system is also set up where they can’t see your extended warranty and you hav hrs to get an oil change everytime I go even with an appointment, their system is also set up where they can’t see your extended warranty and you have to tell them and then they have to go to financing to be able to see it. If someone isn’t aware of what they’ve purchased the manager will just tell you your warranty is up no matter how many times you tell them its not leaving the customer unable to receive services that are already paid for. Do better and don’t deny services that have already been paid More
by katieburgess11
Employees Worked With
Victoria Yescas
May 01, 2022
They offer generally quick service w/o an appointment. Staff is always friendly and breaks things down. The waiting area is great, my only issue is that the cafe sucks. Expensive foods that nobody wants, Staff is always friendly and breaks things down. The waiting area is great, my only issue is that the cafe sucks. Expensive foods that nobody wants, like, who wants to eat Shawarma at 7am? A free cup of coffee and a bagel or donut would be greatly appreciated. More
by jon.sara9190
Employees Worked With
April 28, 2022
I have good costumer service most of the time Just one time the MECANIC leave a spot of grease in my seat time the MECANIC leave a spot of grease in my seat More
by FERNANDO
April 26, 2022
I was addressed and attended to upon arrival (within 5 min), they addresses all my needs and delivered service to my vehicle within 1 hour. I am pleased when I am helped timely and professionally. min), they addresses all my needs and delivered service to my vehicle within 1 hour. I am pleased when I am helped timely and professionally. More
by mrs.jicwarren
Employees Worked With
April 24, 2022
Fast, efficient service for appointments. Was attended to right away and was told my car would be ready in about two hours. Received it about an hour later. Highly recommend! Was attended to right away and was told my car would be ready in about two hours. Received it about an hour later. Highly recommend! More
by edgar.benavidez
Employees Worked With
Keri Spencer
April 24, 2022
Son muy amables y siempre te ayudan te dan muy buen trato siempre te dejan satisfecho me encanta siempre te dejan satisfecho me encanta More
by patycastro417
Employees Worked With
March 23, 2022
Yasmin V made it a pleasure to drop off our car for repair. She kept us up to date on the parts needed and was a pleasure to work with. Her attitude spot on! Thanks for all the support in getting our C repair. She kept us up to date on the parts needed and was a pleasure to work with. Her attitude spot on! Thanks for all the support in getting our Chevy fixed and making it a pleasant visit. More
by Cpay2me
Employees Worked With
Yasmin Villagomez
