Toyota of Lancaster - Service Center

Very disappointed with service department. Had a terrible experience Haide. was rude and disrespectful. Regardless of the situation I’ Still a customer but was treated very poorly. terrible experience Haide. was rude and disrespectful. Regardless of the situation I’ Still a customer but was treated very poorly. More

Car was dropped off, never received a call with update or that it was ready. When I arrived to pick up right before closing, they had difficulty finding car, no sticker on windshield for next oil change. No that it was ready. When I arrived to pick up right before closing, they had difficulty finding car, no sticker on windshield for next oil change. No charge for the service was made. I’m questioning whether service occurred or not. Too many red flags and I’m not comfortable with this experience. The blame was a placed on a new guy?? Really?? I demand a better experience than that. Been going to this dealership for all 4 of my cars for years. I don’t have that confidence anymore. More

Easy to make an appointment and the work was completed when promised. Everyone was professional and friendly. The price was fair and the quality of the work was of the highest. when promised. Everyone was professional and friendly. The price was fair and the quality of the work was of the highest. More

Easy to make an appointment using the online system, price was fair, very professional interaction with service team members. So far just oil changes and inspections. price was fair, very professional interaction with service team members. So far just oil changes and inspections. More

Great service on every visit for last two years that I have been visiting this dealership, I will recommend this place to families and friends every time. have been visiting this dealership, I will recommend this place to families and friends every time. More

Chanson was great, bought the car there for the service department. Always on time, with fairly reasonable prices. Will not buy there again but I would go there for service. department. Always on time, with fairly reasonable prices. Will not buy there again but I would go there for service. More

Great service, but on-line appointment system needs work. It doesn’t reliably make appointments and doesn’t let you choose service manager to work with. Sean is the best service manager. It doesn’t reliably make appointments and doesn’t let you choose service manager to work with. Sean is the best service manager. More

Easy fast and very satisfied with the customer service. 👍🏼 Looking forward to visitibg abd taking my car in for any service it might need. Insoection was great. 👍🏼 Looking forward to visitibg abd taking my car in for any service it might need. Insoection was great. More

They took really great care of me and my vehicle. They got it done in a reasonable amount of time considering how busy they were, got it done in a reasonable amount of time considering how busy they were, More

Professional and courteous with quality work. I have had service here several times and I continue to come back by how I am treated everytime. service here several times and I continue to come back by how I am treated everytime. More