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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,946 Reviews

3,946 Reviews of Toyota of Lancaster - Service Center

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September 03, 2020

Stephanie was AWESOME! she was very attentive, listen to me as I was confused, but she was very helpful in making me understand what work was going to done. I would recommend all my friends and family to go More

by jbog909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
September 02, 2020

Overall satisfaction was great. The work performed was excellent, but the qouted two hour installation took close to five hours. Do better on the qoutes. More

by BrianW82288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
September 02, 2020

Tom and the Team did a great job!Thank you so much!I Tom and the Team did a great job! Thank you so much! I am a man of few words I have said it all. Because this requires a minimum I guess I have More

by DENNISEAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Grabbit
September 01, 2020

My service advisor was awesome! She definitely took care of me. She told me what issues i had with my car and I was happy to pay the additional funds! More

by troyflwrs47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

Service was great.Junior the sales man was great, no Service was great. Junior the sales man was great, no pushing he let me choose the car what I what. Thank you JR I hope soon we will do business a More

by ELMERWC6V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Refugio Garcia
August 28, 2020

Great experience this time around. Despite our trucks transmission going out after only having it for 5 months. Erick called after every update! Shannon was a great help as well. More

by WOODNICOLEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
August 28, 2020

Great and quick service ! Was in and out in about an hour. My service dealer was upfront about cost. There were no hidden surprises about cost. More

by MAIRRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
August 25, 2020

Everyone staff member is friendly and polite. My go to person is Stephanie Santiago and she is always ready to assist me. I am very pleased with the service. More

by MAUREENSFEATHER
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
August 24, 2020

My first time here. So far I am very pleased with the service of my vehicle. Doug was both friendly and attentive upon meeting him. Nice job. More

by dan.boraker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Fast and great customer service. Mike was right on his toes. Filled me in on how long he thought it was going to take and called me as soon as vehicle was done. More

by MARYMBROWN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria, Ramon Lozano
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