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3,938 Reviews of Toyota of Lancaster - Service Center
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May 25, 2020
I went to this dealership for service and a few other concerns that I had about few things I had noticed on my new truck. concerns that I had about few things I had noticed on my new truck. More
by T and T
Verified CustomerEmployees Worked With
I’m not sure of the names of the people we worked with, how about sending this out a couple weeks sooner when people can remember.
May 25, 2020
Broke my taillight and got it fixed. Luckily they let me leave my truck over night so I could pick it up on a Sunday. Work went smooth and was done to completion. Luckily they let me leave my truck over night so I could pick it up on a Sunday. Work went smooth and was done to completion. More
by james.roberts
Employees Worked With
Stephanie Santiago
May 22, 2020
Awesome people and went above and beyond Great help and Awesome people and went above and beyond Great help and attentive to customers needs AV’s best Toyota of Lancaster,shout out to Andy Rosales Awesome people and went above and beyond Great help and attentive to customers needs AV’s best Toyota of Lancaster,shout out to Andy Rosales More
by REGGIEMENOR
May 20, 2020
Super Very friendly and fast service. I asked for a quote for tires and Kiara had my quote ready for me when I picked up the car. The quote included 3 brand Very friendly and fast service. I asked for a quote for tires and Kiara had my quote ready for me when I picked up the car. The quote included 3 brands to choose from. Thank you to all! More
by RONALDWFOSTER
Employees Worked With
May 20, 2020
Fast Service Toyota's service department has been great. They are always eager to help and make things as painless as possible. Thier staff is always pleasant and Toyota's service department has been great. They are always eager to help and make things as painless as possible. Thier staff is always pleasant and informative. My vehicles is usually in and out quickly. More
by Seyda
Employees Worked With
Stephanie Santiago
May 20, 2020
This isn’t usual for my visits, but I asked for them to check my headlight since the anti-uv glaze they applied a few months ago was coming off, and they didn’t. My oil was changed as agreed but when they check my headlight since the anti-uv glaze they applied a few months ago was coming off, and they didn’t. My oil was changed as agreed but when they called me to state that my air filter needed changing, and I agreed, they clearly didn’t put it in correctly because now my fan makes a noise that sounds like it is hitting something inside... They also changed my bulbs for my license place, which I asked for, but never told me that they weren’t working and needed further checking. They just sent me on my way saying the only thing was the air filter... which they clearly slammed in without any care. More
by DRAMATICMUSICIAN
Employees Worked With
I don’t know their names. They seemed rather busy/rushed and now multiple things were done incorrectly
May 19, 2020
Mike Santamaria is an excellent service advisor who kept contact with me about my vehicle when it was being serviced due to a dead battery. Very personable and knowledgeable- he and the mechanics made sure contact with me about my vehicle when it was being serviced due to a dead battery. Very personable and knowledgeable- he and the mechanics made sure that my car was given a thorough check up due to the battery dying. Mike is a GREAT SA!! More
by TJ
Employees Worked With
Michael Santamaria
May 19, 2020
Sierra Toyota is local and excellent. Toyota picked up my prius and serviced it, then returned it. I bought the car at Sierra Toyota and they have maintained it. I am so happy I bought l Toyota picked up my prius and serviced it, then returned it. I bought the car at Sierra Toyota and they have maintained it. I am so happy I bought local. Try Sierra and check out the new prius, it is everything that is advertised and more. So is Sierra. Buy local. More
by pkstephen69
Employees Worked With
Shannon
May 19, 2020
Great service department. I bring my Lexus here. Same quality service at a fraction of the price of Lexus dealer service. I would recommend them for Lexus service. quality service at a fraction of the price of Lexus dealer service. I would recommend them for Lexus service. More
by MORROBAYPARROT
Employees Worked With
Mauricio
