Toyota of Lancaster - Service Center

Sean always reviews the comments of the service technician and why additional work maybe required. Sean is always professional and is asset Toyota of Lancaster ca. technician and why additional work maybe required. Sean is always professional and is asset Toyota of Lancaster ca. More

Dealership is wonderful. I love how they are able to take care of my oil changes. It is confident having the van dip and pick me up. care of my oil changes. It is confident having the van dip and pick me up. More

Friendly service advisor. Service was very thorough. I love that Toyota has Extra Care for free for the 1st 2 years. However, the check-in process needs to be more effficient for scheduled appointments. love that Toyota has Extra Care for free for the 1st 2 years. However, the check-in process needs to be more effficient for scheduled appointments. More

Joey was extremely helpful and knowledgeable, he answered all my question. Was friendly and welcoming. Now ill say very very very very annoying 25 word minimum. Id give the minimum 1 star, but service depart all my question. Was friendly and welcoming. Now ill say very very very very annoying 25 word minimum. Id give the minimum 1 star, but service department definitely 5 star. More

Dealer was great to work with. I was happy with the fixes that were performed and so far everything seems to be working well yes. that were performed and so far everything seems to be working well yes. More

The best service From the time I bought my car; the salesperson, the manager, the service center crew/staff, the mechanics, the coffee, the food... everything is the b From the time I bought my car; the salesperson, the manager, the service center crew/staff, the mechanics, the coffee, the food... everything is the best! They really treat you like VIP! I love TOYOTA OF LANCASTER! You are the best in every angle, thank you very very much! More

Lifesaver with minor glitches I drove my car to Toyota after another mechanical institution that I shall not mention charged me $90 for a diagnosis and then told me I needed a whol I drove my car to Toyota after another mechanical institution that I shall not mention charged me $90 for a diagnosis and then told me I needed a whole new engine. While driving Sat morning, my check engine light went on for the first time in 6yrs. I had just gone over 200,000 on my RAV4, which was my first Toyota I actually bought someplace other than Lancaster Toyota :) Got it in OC. I had to scurry that Sat afternoon and get a rental car. Made appointment for Tues morn at Toyota and I informed PB! that I would drive my car over to Toyota. The shady manager told me my car was making noise. I told him it wasn't making any noise when I drove it in. On Tues morn armed with coffee I drove 40mph from Palmdale Blvd to Lancaster Toyota. The engine light was off and no noise. Toyota did keep the car for two (2) days and on a slightly bad note, the Service Manager Chanin did not get back to me all day when I called 4x because the other Rep I checked in with was out. But by Thurs morn I was informed that there was only a slight error message in the computer and nothing wrong with my car and I was actually not charged for the diagnostic. They drove it 45mi on the freeway at 65mph. Did think it is weird that they do not need express permission for that? After I returned rental down the street and walked over there, have had no issues with my car since then. No light or noises. And would like to special mention many thanks to the Shuttle driver who took me back to PB in Palmdale where I left the rental and then I accidently left my cell phone in the back and he rescued it for me and turned it into the service desk. More

As usual, the entire staff at Toyota of Lancaster was awesome. I had a small concern with my Tacoma but they handled it with speed, intensity, and efficiency. Great job! awesome. I had a small concern with my Tacoma but they handled it with speed, intensity, and efficiency. Great job! More