Toyota of Lancaster - Service Center

My service advisor is fantastic Always great service. The porters are all great and friendly and my Service writer Rey Osuna knows my needs and exactly what I need and when. Always great service. The porters are all great and friendly and my Service writer Rey Osuna knows my needs and exactly what I need and when. More

Prompt, curteous service - Rey was very professional, knowledgeable and courteous. We even hit him with a double-header so to speak as my wife brought in our 04 Matrix for 3 rec Rey was very professional, knowledgeable and courteous. We even hit him with a double-header so to speak as my wife brought in our 04 Matrix for 3 recall items and a 100k service. He was able to get all of that and my 70k service on my Prius done in the same day. More

Great as Usual From the service writer to the van driver everybody was polite and helpful as usual. I bought my Toyota at your dealership, always great service! From the service writer to the van driver everybody was polite and helpful as usual. I bought my Toyota at your dealership, always great service! More

Working w/Rey Rey is always very cordial and professional. He makes sure that I get all the services that are deemed necessary. I arrived early and was out of the Rey is always very cordial and professional. He makes sure that I get all the services that are deemed necessary. I arrived early and was out of there sooner than later which I really appreciated. *The only thing that I have to say is that I was not given the "Back the Badge" discount. I guess that I have to mention it each time I'm there. More

Always Great Service My service experience is always pleasant. This time I waited for my car rather than getting a ride home then returning when ready. My experience is My service experience is always pleasant. This time I waited for my car rather than getting a ride home then returning when ready. My experience is positive; and I didn't have to wait long. I always work with Chanin (I hope the spelling is correct) -- she's the reason I can get in and out and feel good about the experience. Geraldine Douglas More

Great experience I was able to get the appointment that I wanted. Arrived a little early and still did not have to wait. The estimate was accurate and the work was com I was able to get the appointment that I wanted. Arrived a little early and still did not have to wait. The estimate was accurate and the work was completed in a timely fashion. Quality work, all my concerns were addressed and my car is running great. More

Went in for and oil changed Very friendly customer service and good deals on the oil change and if you go on line. They have coupons you could print and get A discount Very friendly customer service and good deals on the oil change and if you go on line. They have coupons you could print and get A discount More

I have excellent service from Sierra Toyota. We have had such a great experience with the team at Sierra Toyota. They have gone above and beyond to make things easy when you have your car in for We have had such a great experience with the team at Sierra Toyota. They have gone above and beyond to make things easy when you have your car in for service and repairs! They are all very friendly and helpful! We have owned Toyota's for the last 12 years and are very grateful to have this dealership locally!! More

Timely & Professiinal I did not have an appointment; however, I received timely and professional service. The lady that checked my car in, sorry I do not remember her name, I did not have an appointment; however, I received timely and professional service. The lady that checked my car in, sorry I do not remember her name, and Sean, the Service Representative , were very pleasant and Professiinal. I must also compliment the people that work there that just past by where I sat. They all smiled, spoke or both. You may have some unhappy employees but it did not show in their faces or actions. Great work. More

Great Routine Maintenance Experience Took my car in for routine maintenance and was in and out without a long wait. Sean Preston did an excellent job and his team identified that the bal Took my car in for routine maintenance and was in and out without a long wait. Sean Preston did an excellent job and his team identified that the ball joints needed replacing. I brought the car back expecting an all day wait and was pleasantly surprised with a half day service wait. More