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3,957 Reviews of Toyota of Lancaster - Service Center
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February 05, 2019
Quick and friendly service I had an appointment and was in and out in less than one hour. Thank you to Sean Preston for being helpful. will definitely be back in the future. I had an appointment and was in and out in less than one hour. Thank you to Sean Preston for being helpful. will definitely be back in the future. More
by RPTOMPKI
Verified CustomerEmployees Worked With
February 05, 2019
Thumbs up Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed wi Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed with the efficiency in which you run your service department. I appreciate the appointment system and Chanin had coordinated my alarm installation perfectly. When I thought that I had a problem with it she was there to guide me through my problem ... On my second visit I felt assured that you had checked the vehicle for any off road damage. I felt that you all went above and beyond for me. Thank you. You have my business. More
by HELMSCEG
February 04, 2019
Good Service The service is good, making an appointment helps greatly, the service rep Max is great, we seem to have a good connection. Waiting room is very comfo The service is good, making an appointment helps greatly, the service rep Max is great, we seem to have a good connection. Waiting room is very comfortable, good coffee and donuts. Not too long of a waiting time for service. Thank you More
by PJNMOJAVE
Employees Worked With
Maximillian
February 04, 2019
Fast service As busy as they looked I had appt. got in and out Awesome...The services associate was great. He made sure I understood what was going on and he also As busy as they looked I had appt. got in and out Awesome...The services associate was great. He made sure I understood what was going on and he also asked if I have any questions, or if I did not understand stuff he was going to explain. More
by CONNIEMCFARLANE93536
Employees Worked With
Jose Martinez
February 04, 2019
Fast service, good customer service Very recomendable ., am a customer for 11 years and counting. For many years I come for service for my cars and have no complaints to remarks. Very recomendable ., am a customer for 11 years and counting. For many years I come for service for my cars and have no complaints to remarks. More
by LUISGALLINA8714
February 03, 2019
Dealership has improved Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your account. I forgot to bring coupon with me so it wasn’t honored. More
by Violetblue
Employees Worked With
Orellana
January 31, 2019
Fast, friendly service by Sean We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and i We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and is to the point. More
by Gchite
Employees Worked With
January 28, 2019
Fast and Efficient. Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well a Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well as friendly staff.. More
by bertmbabiz
Employees Worked With
Max Ciotti
January 25, 2019
Courteous, knowledgeable and on time as promised Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches you can order and buy. The Service Lounge makes you really feel at home. More
by jump989901
Employees Worked With
Michael Hachey
January 25, 2019
Unhappy customer Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the r Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the recall issue? Knowing you have a recall, only have 2 people trained mechanics? Did they not want customers to come and get the recall item fixed??? Very Unhappy!!!!!! More
by GEETHA.BURLESON
Employees Worked With
Michael Hachey
