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3,943 Reviews of Toyota of Lancaster - Service Center
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October 11, 2018
Great service Michael did a good job helping me out. Informed me beforehand as to what to expect and what i need to do on my next visit. Great visit! Michael did a good job helping me out. Informed me beforehand as to what to expect and what i need to do on my next visit. Great visit! More
by GERRICKDL
Verified CustomerEmployees Worked With
Michael Hachey
October 10, 2018
Great always Sean was so kind and thorough when he assisted me. He is such a professional employee. This is my second experience with Sean. Thank u Mr. Sean Presto Sean was so kind and thorough when he assisted me. He is such a professional employee. This is my second experience with Sean. Thank u Mr. Sean Preston More
by KENYATTAMAISHA
Employees Worked With
October 10, 2018
Questionable If I could give negative stars...I would. 10/6/2018- Delivered my vehicle at 9:00am, waited in line till 9:30am, waited again to be seen, received If I could give negative stars...I would. 10/6/2018- Delivered my vehicle at 9:00am, waited in line till 9:30am, waited again to be seen, received a call at 2:00pm just for an oil change which they then told me I needed a new oil pan and it was going to cost me $700 dollars and that no work had been done on the car within that time. Dealerships are supposed to be the ones you trust but after my last visit and again this visit...unacceptable. I won't be taking my vehicle here again and this is coming from someone who has been going to Toyota for over a decade. More
by TIM
Employees Worked With
Michael Hachey
October 10, 2018
Ray was a great service advisor . they got the job done fast and I was satisfied , good communication and dedication with helping me get and deserve what I needed and my transmission w they got the job done fast and I was satisfied , good communication and dedication with helping me get and deserve what I needed and my transmission was replaced quickly and in a timely manner . More
by HANNARENE.HE45
Employees Worked With
Rey Osuna
October 10, 2018
Michael Santa Maria was Awesome! He was really great, helpful and took care of my car service with great speed! I am very pleased and appreciative as I had a family emergency that day He was really great, helpful and took care of my car service with great speed! I am very pleased and appreciative as I had a family emergency that day and Mike made my visit extra smooth. Thank you! Plus I'd like to add a big thank you to Arlette Canaan and her team for their friendliness and help to purchase my latest Camry!! Arlette is a wonderful sales person. More
by TT
October 10, 2018
Awesome I went in without an appointment, although they we’re really busy they helped me tremendously. Thank you I will definitely be coming back for my regul I went in without an appointment, although they we’re really busy they helped me tremendously. Thank you I will definitely be coming back for my regular service. More
by STUINPOT
Employees Worked With
Jose Martinez
October 10, 2018
Service Called early morning to make appointment for service. I was advised there was an opening at 10:15 am. Didn't expect it to be so soon. I ,thought one w Called early morning to make appointment for service. I was advised there was an opening at 10:15 am. Didn't expect it to be so soon. I ,thought one would be available in a day or so. Of course I took it More
by mr57
Employees Worked With
Jose Martinez
October 08, 2018
Toyota of Lancaster does NOT hold it's own promises of price Toyota of Lancaster does not hold it's promises on service prices. They will give you a price on the phone, and when you claim your car, they will "l Toyota of Lancaster does not hold it's promises on service prices. They will give you a price on the phone, and when you claim your car, they will "let you have it" FINE, I'll never service my car there again...neither all my friends, cause i'll tell them about... More
by VICTORGCRUZ
Employees Worked With
You don't. Deserve my writing
October 08, 2018
Quick service Very professional, knowledgeable and considerat staff. Our service agent Rey Osuna was excellent. We schedule all our vehicles through Toyota of Lanc Very professional, knowledgeable and considerat staff. Our service agent Rey Osuna was excellent. We schedule all our vehicles through Toyota of Lancaster even though we are 100 miles away. Customer Satisfaction is second to none!! Thanks again for your service and sales. More
by CARYFAITH
Employees Worked With
Teresa Caso, Rey Osuna
October 08, 2018
Easy and straight forward. I've never had a problem and i will continue coming here for services. Max Ciotti is provides great costumer service because he is straight forward an I've never had a problem and i will continue coming here for services. Max Ciotti is provides great costumer service because he is straight forward and keeps you informed about what you may need for your vehicle. More
by Declined21
Employees Worked With
Max Ciotti
