Michael Wengert
Michael Wengert at Toyota of Lancaster

Michael Wengert

General Sales Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.2
98 Reviews

As the General Sales Manager at Toyota of Lancaster, I am proud to lead our team in serving the Antelope Valley community. Whether you are searching for the latest new Toyota models or exploring reliable Toyota Certified Pre-Owned vehicles, my goal is to provide a transparent, stress-free experience. I believe the car-buying process should be straightforward, and I am dedicated to ensuring every customer leaves our dealership feeling confident in their decision. From finding flexible Toyota financing options to expert maintenance in our Lancaster auto service department, we are your trusted Toyota dealer in Lancaster, CA, committed to your complete satisfaction.

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

4.2

98 Reviews

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98 Reviews of Michael Wengert

August 21, 2026

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Employee Rating

I am not sure if it's this dealership or just all Toyota dealership in common. But it is very disheartening when you come in for Servicing and you know you have a problem with your truck and you have to arg More

by GLYNNSCAR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 21, 2026

Toyota of Lancaster responded

Thank you for taking the time to share your concerns. We are sorry to hear that your recent service experience was frustrating and left you feeling that you had to argue to have your concerns addressed. That is certainly not the experience we want for our guests. We take vehicle concerns seriously and follow appropriate diagnostic procedures to help identify and verify reported issues before recommending or performing repairs, including any repairs that may be eligible for extended warranty coverage. We understand how important it is for you to feel heard and confident that your concerns are being properly evaluated. We would appreciate the opportunity to review your experience and discuss the specific concerns you are having with your truck. Please feel free to contact us directly so we can look into the matter further and work toward a better experience.

August 05, 2026

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I was over charged for the service that I received. I was charged $690.00 dollars for 2 keys coded, when the last time it only costed $430.00 for 2 keys to be coded. I will have to find another servi More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 13, 2026

Toyota of Lancaster responded

We’re sorry to hear that you were disappointed with the cost of your recent key service. We understand your concern, especially when comparing the $690 charge to the $430 you paid previously. Pricing can vary depending on the vehicle, key type, programming requirements, and parts involved, but we certainly understand your frustration. We appreciate your feedback and would welcome the opportunity to review the details of the repair and charges with you. We value your business and hope we can address your concerns and regain your trust. Thank you for giving us the opportunity to serve you.

December 28, 2025

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They took almost $30000 as a down payment for 2023 Toyota Tundra, which broke down in less than 5 days. Now it needs a new engine, they refused to help us get a new one or give us our money back. They wanted More

by NellynLuis
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Craig Edwards, Jeff Calero

November 29, 2025

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Super Friendly. Very personable. Madr us feel very comfortable. Easy to work with. Fast. Knowledgeable. Accommodating. More

by meesh1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Calero , Antonio Hernandez

Dec 01, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 22, 2025

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I was buying a truck from a long distance away from the dealership. Michael was very responsive and went out of his way to ensure that I got what I wanted. I will definitely refer my friends and family i More

by LAschrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Rojas

Nov 24, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

May 12, 2025

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The service was as fast as we wanted it to be, Juan Z. , Marisela, and Charlie were extremely helpful More

by ponpuya
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 12, 2025

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

April 26, 2025

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The sales department was very professional and helpful during the process of purchasing our vehicle. This is the sixth vehicle we have purchased here. More

by KRISTILEE27
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maricela Cardenaas , Dennis Grizzell, Antonio Hernandez, Chanin Yescas

Apr 28, 2025

Toyota of Lancaster responded

We appreciate your kind words. It's fantastic to know you had a great experience with us. Your satisfaction is our top priority!

April 15, 2025

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Great friendly service and sales staff is not pushy and clearly puts the customer first. More

by mpsawicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2025

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our sales staff.

February 13, 2025

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I've bought multiple vehicles here and treat me well every time. I definitely recommend this dealership to anyone! More

by monsterz9917
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Gawellek , Hernan Garay, Juan Zendejas

Feb 13, 2025

Toyota of Lancaster responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 10, 2025

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Employee Rating

Excellent service thank you for being there for my family and you guys are like family I recommend Toyota of Lancaster to anybody thank you for Nando Ray Nico Jamie Oscar Michael and Brenda I appreciate all More

by joshuahodges1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Toyota of Lancaster responded

Thank you so much for the 5 star review! I'm proud to hear that our team exceeded your expectations. We are lucky to have a staff that cares so much about our customers. Happy New Year and thanks once again for the review.

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