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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,979 Reviews
Call Service Center (661) 948-0731

3,979 Reviews of Toyota of Lancaster - Service Center

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November 15, 2024

Took my truck in for a recall they got me a rental for 3 weeks. They called me and kept me in communication. Overall pleased More

by DAVIDPEREZ529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

November 15, 2024

It was quick and easy…. Service was good not complain Good service… Yeah 👍 Ok ok More

by IMEMBRENO121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt Ruiz
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Nov 15, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 15, 2024

My car got fixed and they checked everything. My service advisor called me back, checked me out, and made sure everything was done. More

by JENNIFERSUN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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Nov 15, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 15, 2024

Toyota of Lancaster has top notch Service advisors who are there to help you with any questions or concerns. More

by RONBARILLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
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Nov 15, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 14, 2024

Max is the best 😀👌 😃and I'll be back for the next service for my van. More

by JAHZULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti 5 🌟 plus a 🏅.
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Nov 14, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 13, 2024

It's a very nice and clean dealership. But the mechanic that serviced my vehicle needs more training. Should have more experience on how things work, or at least be able to ask someone for More

by jcastrellon66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.

November 13, 2024

Everyone is very kind, fast and efficient. I had no problems with my current service. More

by ANNICE GARBUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 12, 2024

Carvana had me take my car to toyota for new windshield and I dealt with Max and he talked to Carvana and made it happen...Highly recommend Max at toyota of lancaster. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAX CIOTTI
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Nov 12, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 12, 2024

The service rep that supported me was helpful, knowledgeable, and humorous. My car is running smoothly. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
Report | Print
Nov 12, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

November 12, 2024

Berry good service I give thanks to all professional Toyota personal thanks to Mauricio good job More

by Emilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio allso Gregory
Report | Print
Nov 12, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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