Toyota of Lincolnwood

Saw the mixed reviews, looks like it depends on who you get Went in to look at my options in a hybrid, told the sales guy right away and didn't feel like I got second stringed even though the place turned out t Went in to look at my options in a hybrid, told the sales guy right away and didn't feel like I got second stringed even though the place turned out to be pretty busy. Got a good layout of my options for my needs and will go back to buy if things work out, The guy I talked to was named Joe, he said he's the only salesman named Joe there so he should be easy to find. More

The worst dealer I have ever seen I have never been so angry after I meet a toyota dealer. So I would like to take time to give them a negative review! Before I went there I also quote I have never been so angry after I meet a toyota dealer. So I would like to take time to give them a negative review! Before I went there I also quoted other dealers and was feeling good. But they never even smile to me, seems like you are always doing something wrong. They leave me alone to talk to manager more than half an hour and then came back to tell me must sign on a paper to make sure buy a car today without any price on it before talking about the price. So you can fill the form with any price after I sign it? I don't like this and they refuse to talk more. They are very rude. Then the salesman wants us to wait manager for a long time to talk about my price. But the manager just came to tell me no way and just leave! So why are asking me to wasting time to wait you manager? I was never felling so bad when I leave! Don't be there! Worst service and worst price! The worst dealer! More

I highly recommend Grossinger Toyota North for a variety of reason. The professional staff at this location is very welcoming, knowledge, genuine, and insightful. The team here in concerned about you as an of reason. The professional staff at this location is very welcoming, knowledge, genuine, and insightful. The team here in concerned about you as an individual (whether you're a curious visitor, a prospective client, a seasoned regular) not about a purchase. After several visits, my experiences and reactions were consistent. The team at Grossinger North is cohesive- all departments- sales, service, leadership- embody the same integrity and customer care ethic. In particular I received excellent care from Mark Krochmal and Joe Bledsoe. I have and will continue to share this endorsement with family, friends, and all! More

the usedcars sales manager treated me like i were a bum . yelled at me at one point and told me that he didnt want to sell me the car. he also told me that someone else had purchased the car an hour before i yelled at me at one point and told me that he didnt want to sell me the car. he also told me that someone else had purchased the car an hour before i get there and he was not going to honor the price we discussed on the phone. and i have to beat the other customers price in order to purchase the car i felt like i were at an auction. i explained to him that i drove two hours to get to the dealership and he shook his head and told me that he didnt care. More

Kenny mark ben and medo worked together as a great sales team and made me and my wife very with my brand new toyota rav4 2014! I always come back there service is excellent too! We love grossinger! I refer team and made me and my wife very with my brand new toyota rav4 2014! I always come back there service is excellent too! We love grossinger! I refer all my friends and relatives here because they always keep them happy and satisfied! Great job guys More

Being a woman I was a little bit nervous going in to buy a car. But from the minute I got there I was put at ease. Ben made me feel right at home and asked all the right questions. They didn't have the e a car. But from the minute I got there I was put at ease. Ben made me feel right at home and asked all the right questions. They didn't have the exact color that I wanted at the time, but I was assured by the sales manager Kenny that they would get my color in just a couple of days. Now come the negotiations. I have a limited budget so I was prepared to walk away if they couldn't do it. Well, my payment ended up being $6 more than I planned (not bad), and the next day Kenny called me and said that my car was in. The next day I drove off in my brand new Prius! If you're in the market for a car, go check out Ben and Kenny at Grossinger. More

After having a car totaled, I was in need of a new car, but I didn't know exactly what I wanted. After a lot of test drives--and a lot of patience from my salesperson--I got the car I wanted. I felt like I but I didn't know exactly what I wanted. After a lot of test drives--and a lot of patience from my salesperson--I got the car I wanted. I felt like I got special treatment throughout the process, especially since I took a lot of time to finally make my choice. And I ended up driving away very satisfied. So wouldn't you know, my family's other car needed some work soon after. I took my car to Grossinger and got the repairs I needed. The work was done in a timely manner and without breaking the bank. Again, I felt like I got special treatment. They'll continue to get my business! More

great and quick response to my need for what I was looking and I found it at Grossinger Toyota :-) and like their cappuccino ;-) will recommend to my friends about. looking and I found it at Grossinger Toyota :-) and like their cappuccino ;-) will recommend to my friends about. More

What a bunch of crap. This dealer commits bate and switch or is not on the up and up. The salesperson was very nice and kind. However There was an internet sales special (Fake just a common) They priced a Sc or is not on the up and up. The salesperson was very nice and kind. However There was an internet sales special (Fake just a common) They priced a Scion XB 2012 used at $14694. I drove over an hour to purchase the car was quote unquote being used by the owners daughter as a demo. So I give them a week so I can buy it after all a reputable dealer would not advertise unless the car was actually for sale. The General Manager is going to call the owners and get the car in that is an internet posted special deal. The next day the sales person calls me and told me the car is off the internet special and hung up the phone and left me hanging. This in my book is terrible service and treating me a repeat customer like a piece of junk. I was very surprised the dealer of Grossinger name on it would suck this bad. More

The Grossinger GM blamed Toyota Financial Services for increasing my lease payment on a 2012 Camry from $199 to $249 a month. I researched it and TFS's Christy Morales wrote me to say Grossinger included increasing my lease payment on a 2012 Camry from $199 to $249 a month. I researched it and TFS's Christy Morales wrote me to say Grossinger included the sales taxes in the lease deal to account for the increase. The deal was a trade in of my 2010 Camry lease, no money out of pocket, and $199 a month payment for a 2012 Camry lease. They cost me an additional $1,800 over the life of the lease because they cannot keep their word on an agreed upon deal. Email Caroline Grossinger, the owner at c.grossinger@grossinger.com, the current GM Andy Kaliakmanis at akaliakmanis@grossinger.com and the customer service specialist Steve Sparnow at ssparnow@grossinger.com. Good luck getting any response from this crowd. More