Toyota of Manhattan

Buying a car from Jose Reyes and Bryant Tang was the worst experience of my life. This is the first car I brought from a dealership and did not know people can be so crooked. Jose is a con artist. Jose worst experience of my life. This is the first car I brought from a dealership and did not know people can be so crooked. Jose is a con artist. Jose and Brian put on a show on how they were giving me the best pricing. I took the car for a test drive. Then once the paperwork was done to buy the car, Jose and Brian took the rims off the car and not only did they give me old rims but also tires that were not even part of the car. They played every game possible to mislead me and basically steal my money. Once I got to the finance department, the lady there tried to add 5K in bogus charges. I never knew a car buying experience was like that. All Jose Reyes cares about is stealing his customers money. He does not understand what it takes to earn a customers loyalty. His supervisor Bryant Tang was happy that Jose learned how to rip off customers from him. Once I brought the car, I realized they glued certain parts of the car instead of actually taking the time to fix any minor damages. Please do not buy from Jose Reyes. He is nothing but a con artist. A total fraud. This is the worst buying experience of my life. Stay away from Jose Reyes. He ripped me off and gave me the worst buying experience ever. More

Thank you for helping me so much. You guys are the best sales people I've even had in my life. Thank you Melvin, Vidal, and Kevin! Please go see these guys. Great team at Toyota of Manhattan! sales people I've even had in my life. Thank you Melvin, Vidal, and Kevin! Please go see these guys. Great team at Toyota of Manhattan! More

Everyone was knowledgeable, professional, and extremely helpful during the entire process. I turned in my 2009 Toyota RAV4 lease and leased a new 2012 Toyota Highlander. helpful during the entire process. I turned in my 2009 Toyota RAV4 lease and leased a new 2012 Toyota Highlander. More

Vidal was great to work with and customer service was fantastic, overall. They took the time go through lots of financial options and to give us the lease we were looking for. A thorough and excellent c fantastic, overall. They took the time go through lots of financial options and to give us the lease we were looking for. A thorough and excellent car buying experience. Thanks! More

We leased our first Toyota from Kevin Primus at Toyota Manhattan and he was very friendly and professional. When it came time for our lease to be up, we had moved out of the city but Kevin was able to giv Manhattan and he was very friendly and professional. When it came time for our lease to be up, we had moved out of the city but Kevin was able to give us the best deal on a new lease and had our new car driven out to us on Long Island. We would definitely recommend them and felt they do a great job. More

I was very anxious about trading in my 2005 Toyota Camry since we had finished paying it as of one yr and really did not want another debt. My husband did want to trade it in for a bigger car so we can driv since we had finished paying it as of one yr and really did not want another debt. My husband did want to trade it in for a bigger car so we can drive around our grown adopted children. Well I decided to give in and claim it was an anniversary gift for him. My husband went to mahattan toyota since a friend had bought his toyota van there and recommended this dealership highly. We had dealt with the New Rochelle one but since the previous manager left we were not convinced to do business with them. They were too pushy and don't really listen to what you want, they just want to sell very expensive new cars for the commision. Well my husband went early on tues 12/27/11 with his friend. They check, they asked questions and came out with a pretty good possible deal but since I sign the papers, my husband took me in that same day. Lo and behold, the mngr and sales rep were friendly, couteous, thoughtful and went out of their way to explain everything to me that they had already explained to my husband. They stuck to the amount they had promised earlier. They took the time (I mention this cause it was late in the evening and I'm sure they wanted to go home but never made me feel like I needed to hurry up), showed me everything the van (a Sienna that sits eight) had. They brought me coffee and even in the financial dept a very nice gentleman took the time to explain every line of detail before I signed my life away. It has been little over a week and I am even happier now than I was at that moment, even after re-reviewing all my papers, and would not hesitate to bring everyone I can to this dealership. I am so impressed that in this day age we can still find someone who thinks longterm like Jody about wanting happy customers who will spread by word of mouth that they are the best. Never felt pressured by them, they truly listen and try to accomdate your wishes. Thank you Jody and Derek. Best regards, Mary Garcia More

The Toyota of Manhattan team were professional, friendly and accomodating. I am confident that my purchase price was very fair. I would recommend them to anyone looking for an automobile. and accomodating. I am confident that my purchase price was very fair. I would recommend them to anyone looking for an automobile. More

Lauren proved to be responsive to my inquiry regarding a prior service call. She researched the situation with the service consultant I had worked with and confirmed what services were performed on my vehi prior service call. She researched the situation with the service consultant I had worked with and confirmed what services were performed on my vehicle. I was pleasantly surprised by the due diligence on her part and persistence in providing me the information. More

Lauren has been very helpful in handling an issue I've been having with my Rav 4. She followed up with me as promised, and has facilitated communications with the service department. The issue is not yet been having with my Rav 4. She followed up with me as promised, and has facilitated communications with the service department. The issue is not yet resolved and I look forward to continuing to work with Lauren. More

Franklyns cheery attitude rocks!!!! he has excellent follow up and is very knowledgeable in his field.Makes you feel at home. I would rate Franklyn the best sales person ever!!! Thank you. Ray Laureano follow up and is very knowledgeable in his field.Makes you feel at home. I would rate Franklyn the best sales person ever!!! Thank you. Ray Laureano Thank you for going out of your way! More