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Toyota of Melbourne
Melbourne, FL
503 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
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Showing 503 reviews
June 30, 2025
Best of the best! Fair pricing. He really cares about his customers. Whoever trained him did an outstanding job!!! Fair pricing. He really cares about his customers. Whoever trained him did an outstanding job!!! More
by gdriver
Employees Worked With
June 28, 2025
**Disappointing Experience – Poor Communication and Sales Tactics Undermine SmartPath** I recently attempted to purchase a vehicle through Toyota’s SmartPath system, hoping for a streamlined, no-hassle ex Tactics Undermine SmartPath** I recently attempted to purchase a vehicle through Toyota’s SmartPath system, hoping for a streamlined, no-hassle experience. Unfortunately, my local dealership did not deliver on that promise. Despite the advertised price being clearly listed online, I had difficulty obtaining a straightforward financing breakdown. Instead of providing the requested details, the salesperson redirected the conversation with unnecessary incentives like a "\$100 gift card just for coming in"—which felt more like a sales tactic than genuine assistance. I had already test-driven the vehicle and was simply looking to finalize information remotely. What made matters worse was the follow-up. I received additional emails from a different salesperson who was unprofessional and dismissive. Even after I asked to be removed from further communication, the emails continued. The entire experience reflected a lack of respect for the customer’s time and expectations. Unfortunately, this has been a consistent issue at this dealership over the years. I ultimately purchased my 2021 Sienna from a dealer in Stuart, FL—more than two hours away—because of their professionalism and transparency. Prior to that, I purchased a 2018 Corolla from a dealership in Vero Beach, which was also a positive experience. Because of repeated issues at the Melbourne location, I actively avoid taking my vehicles there—even for recall service. I prefer to drive farther for better treatment and peace of mind. This dealership could greatly benefit from improved management practices and customer-focused training. Until then, I would recommend exploring other Toyota dealerships in the region that value professionalism and clarity. Just tying to buy a car, that's all, but no, can't do that here, thank you. Hello Laura, thanks for the emails! At Toyota of Melbourne, we strive day-in and day-out to meet the needs of our clients, in the showroom, on the service drive and in the surrounding community. Our proven process of making friends first, investigating your needs and then recommending a solution has served us well since we first opened and will continue to be at the core of everything we do.. That has not been my experience, more like making you invest your time and holding your keys so you don't leave, oh boy I can't wait to get my Toyota, they kill the whole experience, Thanks Toyota of Melbourne, enjoy that morning meeting. Oh one more thing, usually the general managers name is proudly displayed at most Toyo dealers/websites, Im still looking for this gm's name somewhere to be displayed, I wonder why? More
by Bruce
Employees Worked With
June 26, 2025
My experience from buying a car through Michael at Toyota of Melbourne was very pleasant. Great person very professional and honest.. I refer him to anybody. I know that needs a vehicle. He’s the best. of Melbourne was very pleasant. Great person very professional and honest.. I refer him to anybody. I know that needs a vehicle. He’s the best. More
by lindseyverderosa7
Employees Worked With
June 21, 2025
I would like to tell you how great my salesman, Roy Souza, of Toyota of Melbourne has been to me. I was in a situation to find a used car before my lease was up. I have always leased my cars with Roy b Souza, of Toyota of Melbourne has been to me. I was in a situation to find a used car before my lease was up. I have always leased my cars with Roy but now it was time to purchase a used car. I used to live in Melbourne but moved to central Florida some time ago but always got the best deal with Roy. Just this past week, I drove a few hours to see a car that Roy found for me but when I got there, it wasn’t what I really liked. But Roy, knowing that I needed to find something, was able to get me a much better car for less money. Roy has always gone out of his way to satisfy his customers. I want to thank Roy and Toyota of Melbourne for they outstanding service. More
by Simon02000
Employees Worked With
May 21, 2025
Toyota of Melbourne has always been great to my wife and I. We've bought two vehicles from them now and they've turned out to be great for us! I. We've bought two vehicles from them now and they've turned out to be great for us! More
by Diego P
March 27, 2025
It was great working with Mick to get my husband a new truck. He made the process smooth and made sure we got everything we were looking for! truck. He made the process smooth and made sure we got everything we were looking for! More
by CRR
February 19, 2025
If your a woman or elderly person, do not go to Toyota of Melbourne. They will stick it to you. I have never seen such a dishonest, greedy and flat out illegal transaction in my life from a new car dealer. I Melbourne. They will stick it to you. I have never seen such a dishonest, greedy and flat out illegal transaction in my life from a new car dealer. I would expect this kind of dishonesty from a used car dealer, but not a new car dealer like Toyota. We have purchased 7 different cars between myself and my employees. One of our girls went to Toyota of Melbourne to do an end of Lease refinance. Marilena is 67 years old, does not speak good English and she went there by herself. They loaded her up with a $2800 extended warranty contract and $1000 gap policy. She did not buy those when she went there to buy the car, but since Toyota makes no money on end of Lease deals, they took advantage and conditioned her loan based on the extras they screwed her with. I went to Toyota and spoke the Finance manager and he told me that it is policy (The Law) that the car needed to have an extended warranty to be refinanced. This is total xx and Illegal. I plan on getting the State Attorney General involved since this is a woman, Older lady and did not speak English and the contract was written in nothing buy English when Spanish copies are available. Do yourself a favor and avoid Toyota of Melbourne. I will never allow any of my people to buy from there again. More
by ronnabbott
Employees Worked With
Finance Manager
February 13, 2025
Mike was great, as always! He helped my daughter find something she loved and can afford. 3rd or 4th car from Toyota of Melbourne and we won’t go anywhere else! Thanks for all He helped my daughter find something she loved and can afford. 3rd or 4th car from Toyota of Melbourne and we won’t go anywhere else! Thanks for all your help! More
by Nina Osborne
Employees Worked With
February 10, 2025
Mike really went out of his way to give my family the best deal he could. I appreciate it, and will definitely be back when it time for my husband to buy his truck! best deal he could. I appreciate it, and will definitely be back when it time for my husband to buy his truck! More
by Stormykilduff
Employees Worked With
January 11, 2025
Nice dealership with great selection of cars. Every employee there seems to be helpful along with a seamless experience. Every employee there seems to be helpful along with a seamless experience. More
by Graceellery
Employees Worked With
