Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Melbourne
Melbourne, FL
488 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Filter Reviews by Keyword
By Type
Showing 488 reviews
June 25, 2013
I recently went car shopping with my brother for a new Toyota Tacoma. My brother has taken over a year to research the vehicle he wanted and talked to the salesmen to negotiate a final price. Upon going t Toyota Tacoma. My brother has taken over a year to research the vehicle he wanted and talked to the salesmen to negotiate a final price. Upon going to the dealership to make the final sale, the salesman didn't listen to us and came back with an offer that was higher than any other offer (even what was listed as the sales price on the computer system). After talking to the salesman about what numbers were promised to us, the salesman became very angry and completely stopped listening. At one point I had to interrupt the salesman and restate what my brother was trying to communicate. He decided that it was appropriate to tell me to "Shut up" because I was not part of the sale. At this point we decided that the sale was over and went to shake Paul's hand. Instead of shaking his hand, he stormed out bumping into my shoulder. This was extremely rude and he did not give our car keys and insurance card back. When going to retrieve our keys from the manager, Casey Downey, Paul pointed his finger at the door and told us to get out. After finally retrieving the keys/ paperwork I decided it was best to stay outside. When leaving the dealership, Paul repeated the phrase "He's been here six F****** times and won't just buy" to the manager. My brother stayed to clear his information from the dealership's computer system with the manager. Instead of apologizing to my brother about the salesman, the manager continued to try to sell the car. I have never been treated so badly from a dealership, let alone any other person. Toyota prides itself on its quality and service. From the experiences we have had today, I will always have a tarnished view. More
by Melbourne
Employees Worked With
Paul, Casey Downey
February 02, 2013
I enjoyed my experience there and would recommend anyone who wants honesty when purchasing a vehicle. The staff is very warm and desire to get you the best deal there is. I love my 2011 Toyota Camry. who wants honesty when purchasing a vehicle. The staff is very warm and desire to get you the best deal there is. I love my 2011 Toyota Camry. More
by beauty10
Employees Worked With
Roger Thompson, Jim, and Jason
November 28, 2012
Extremely Happy with the car, dealership and everyone that worked with us with the purchase of our new Highlander! I felt like my needs in every area were their top priority from the time I stepped into that worked with us with the purchase of our new Highlander! I felt like my needs in every area were their top priority from the time I stepped into the door until I drove away with my new car! Thank you for such quality service. More
by lindajoinerkolumbus
Employees Worked With
Chris, Jay, Seymour and Justin
October 29, 2012
Very respectful and congenial employees. Sales service from greeting through the sale and Finance was first rate. Salesman took the time to show several models and had interest in meeting my requirements from greeting through the sale and Finance was first rate. Salesman took the time to show several models and had interest in meeting my requirements and budget. Service department phoned within one day to schedule leather seat installation. Excellent overall experience, I am very happy with my new Prius and with Toyota of Melbourne. More
by kchambers13
Employees Worked With
Seymour Tardiff
September 09, 2012
A very nice experience! We (my wife and I) just purchased a new 2012 Sienna from Toyota of Melbourne. Our sales associate was Reggie Thompson. He was extremely helpful and we did not at any time purchased a new 2012 Sienna from Toyota of Melbourne. Our sales associate was Reggie Thompson. He was extremely helpful and we did not at any time during our discussion feel pressured. Though we primarily interacted with Reggie, it became increasingly clear to us as we interacted with the other folks (e.g., Mike Obuchowski), that this is the general approach and atmosphere of this dealership. We unreservedly recommend Toyota of Melbourne. More
by Grade0
Employees Worked With
Reggie Thompson, Mike Obuchowski
August 30, 2012
Great experience with Reggie & others at Toyota of Melbourne--Got my the right truck for the right price! Love it guys! Thanks for the smooth transaction & great service! Melbourne--Got my the right truck for the right price! Love it guys! Thanks for the smooth transaction & great service! More
by phillipann
Employees Worked With
Reggie
August 25, 2012
I went into Toyota of Melbourne some time ago and was looking at a Prius to replace my 2007 Prius. I was approached by Chris K., a true professional in his profession. He is very knowledgeable of the car looking at a Prius to replace my 2007 Prius. I was approached by Chris K., a true professional in his profession. He is very knowledgeable of the cars he sells and is not pushy in any way. Chris was able to answer all of my questions as well as get the price I was looking for for without having to go back to talk to the managers over and over again. I would say to ask for Chris K whenever you need a car and tell him that Carl and Nancy sent you to see him. He will remember us because all we did was laugh and have a good time. He is a no pressure guy and get the job done. More
by carlandnancy123
Employees Worked With
Chris K.
August 25, 2012
I highly recommend Toyota of Melbourne to anyone I know that is looking to buy a new car. I recently purchased a new Camery from there and my experience was nothing less than stellar. First impressions are that is looking to buy a new car. I recently purchased a new Camery from there and my experience was nothing less than stellar. First impressions are invaluable and Sean McGee is an outstanding example of this...professional, knowledgeable, and courteous in every way. Definitely an asset to the dealership and because of his no nonsense, straight shooting approach the reason I purchased from Toyota of Melbourne. More
by fourpixiegirls
Employees Worked With
Sean McGee
August 19, 2012
It was a pleasure working with Roy Souza at Toyota of Melbourne. This is my first new vehicle purchase in 12 years. I will recommend Toyota of Melbourne to friends and family. Melbourne. This is my first new vehicle purchase in 12 years. I will recommend Toyota of Melbourne to friends and family. More
by foote1201
Employees Worked With
Roy Souza and Justin Lang
August 15, 2012
Hanze was wonderful and was very helpful. I have been other ratings just to let everyone know that he is not only a great sales person but very friendly. I just found this one today dealerrate.com and se other ratings just to let everyone know that he is not only a great sales person but very friendly. I just found this one today dealerrate.com and seen I had another opportunity to share with everyone how great my experiance was. Trisha Emrick More
by CaRson04
Employees Worked With
hanze
