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Toyota of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.1
347 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 347 reviews

May 10, 2025

Austin took care of everything in a timely manner! A+ will return when service is needed. More

by Mstrong125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 12, 2025 -

Toyota of Montgomery responded

Thank you for visiting Toyota of Montgomery! Austin will appreciate the kind words!

May 08, 2025

I had a positive experience at Toyota of Montgomery, mostly with my salesperson Shon— she gets the job done! Excellent customer service and top notch effort. More

by Smithhaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Toyota of Montgomery responded

We're delighted to hear that Shon provided excellent customer service and made your experience at Toyota of Montgomery a positive one! Thank you for the kind words, we appreciate it!

May 08, 2025

I paid 5,000 down for my 2023 Camry. The car was 23,000. Have gone 5,000 miles and the tires are in the yellow and the brakes are in the yellow. I got no free oil change and no free tire More

by lfin0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Phillips.
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May 08, 2025 -

Toyota of Montgomery responded

I’m sorry to hear about the issues with your 2023 Camry's tires and brakes. To help us better understand the situation, could you please provide more details about your experience? Please reach out at your earliest convenience to discuss your concerns. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

April 30, 2025

My most recent service visit went great. Austin was very courteous and informative regarding my vehicle’s service and needs. He was able to answer all of my questions and my vehicle was serv More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 01, 2025 -

Toyota of Montgomery responded

We're delighted to hear that Austin provided you with courteous and informative service during your visit at Toyota of Montgomery. It's great to know all your questions were answered and the service was completed promptly. Thank you for sharing this positive feedback!

April 28, 2025

Jon Was very professional but the big smile thank you for your help Toyota thanks More

by bvivian087
Recommend Dealer
Yes
Employees Worked With
Jonnn
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Apr 29, 2025 -

Toyota of Montgomery responded

Your feedback is much appreciated! Thank you for supporting Toyota of Montgomery.

April 27, 2025

Did not adhere to car care protection plan and further I came in for a tire rotation. What made you discover $250 worth of work that “the owner refused to accept and pay for. I do t have to pay for these More

by Pat Harris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KENNETH BLAYLOCK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service department
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Apr 28, 2025 -

Toyota of Montgomery responded

Pat, I'm sorry to hear about your experience and the oversight regarding your service agreement. We strive for efficiency and thoroughness in our services, so it's concerning that we fell short during your visit. Please reach out if you'd like to discuss this further or have any other questions or concerns. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

Apr 30, 2025 -

Pat Harris responded

It is very professional of you to respond. I have documents to prove all my allegations and when I have time to breathe I'll come over and discuss. This week is filled with appointments. When are you available next week (except Firiday morning) One of the events that really irked me was the service person sent some girl/woman to ask me if I wanted additional service. What??? See you

May 01, 2025 -

Toyota of Montgomery responded

Hi Pat, thank you for your message. I appreciate your willingness to discuss the matter further. I'm available any time next week between 8:00 AM and 5:00 PM. Please let me know what day and time works best for you, and I’ll make sure to set it aside. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

April 27, 2025

I didn’t have the best of a time. There was a very long wait, salesperson I had was working with someone else as well. I would have liked to have spent more time with my vehicle befor More

by Madison5966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shon
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Apr 28, 2025 -

Toyota of Montgomery responded

Thank you for sharing your experience. We strive to provide a more personalized and seamless process, so it's disappointing to hear about the long waits and lack of connection during your visit. Your feedback is invaluable as we work on improving our service, especially for first-time buyers like yourself. If you'd like to discuss this further or have any questions, please feel free to reach out anytime. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

April 26, 2025

I was very pleased with the service I received during my most recent visit to Toyota. More

by Mrs Reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen Morris
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Apr 29, 2025 -

Toyota of Montgomery responded

We are thrilled to hear that our team provided excellent service. We look forward to assisting you again here at Toyota of Montgomery.

April 24, 2025

Frienldly, willing to work with you ,really patient in trying to allow you to figure out what you really want & can afford More

by mona.rw123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Toyota of Montgomery responded

Thank you for sharing your experience with us at Toyota of Montgomery! We're delighted to hear that our team was friendly and patient in helping you find the right fit. We appreciate your feedback and look forward to assisting you again in the future!

April 18, 2025

They serviced my car and did a good job, Jon was very professional and got me in and out. More

by Siggygon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Apr 18, 2025 -

Toyota of Montgomery responded

Thank you for leaving Toyota of Montgomery a five-star review and sharing your awesome feedback for Jon. See you down the road!

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