Back

Toyota of Montgomery

Montgomery, AL

4.1
380 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
Contact Dealership

911 Eastern Blvd

Montgomery, AL

36117

Directions

By Type

Showing 380 reviews

June 21, 2025

Pulled in to service area and was immediately had someone help me. Jalen Jones took all the information and took care of vehicle. The only complaint would be the length of time it took for the service check More

by Ppanthony3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen Jones
Jun 23, 2025 -

Toyota of Montgomery responded

Thanks for sharing your experience with us at Toyota of Montgomery! We're glad Jalen was able to assist you promptly and appreciate your patience during the service check. We hope to serve you even better next time!

June 20, 2025

I was so pleased with our buying experience with George at Toyota Montgomery! We decided to go by the dealership at the last minute, so the previous salesman I had worked with was unavailable. George was a More

by callie0989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
URIAH BROWN
5.0
This rating includes all reviews, with more weight given to recent reviews.
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady, used car sales
Jun 23, 2025 -

Toyota of Montgomery responded

Thank you for sharing your wonderful experience with George and the team at Toyota of Montgomery! We're overjoyed to hear that they went above and beyond to make your visit enjoyable, even accommodating last-minute changes. Enjoy your new Sienna, and we appreciate the recommendation!

June 19, 2025

I had a 10 a. m. appointment with them which I had scheduled a week in advance. I dropped it off and they did not even START working on my car until nearly 6:30 p. More

by Hsiah_03
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jun 21, 2025 -

Toyota of Montgomery responded

I apologize for the delay you experienced during your appointment. We strive to honor scheduled times, and it's disappointing to hear we fell short. To help us better understand the situation, could you please provide more details about your experience? Please reach out at your earliest convenience to discuss your concerns. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

June 18, 2025

The last 3 times I've brought my vehicles in for servicing they've forgotten about me. I waited 7 hours for an oil change and their excuse was "they forgot". Another time i talked to the service man More

by samicrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden, pedro
Jun 18, 2025 -

Toyota of Montgomery responded

Sam, I’m truly sorry to hear about your repeated experiences with our service department. That’s not the level of care and attention we strive for, and I apologize for any inconvenience this has caused. We’d really appreciate the opportunity to learn more about your previous visits so we can better understand what went wrong and how we can improve. We also want to let you know that we have a new Service Director in place who is committed to delivering a higher standard of service. Please reach out so we can address this directly and make things right moving forward. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

June 18, 2025

Had an excellent experience dealing with Toyota of Montgomery. Felix Diaz was my sales associate. He went above and beyond in helping me with my new car. I would recommend this Toyota dealership an More

by aufan9232
Recommend Dealer
Yes
Employees Worked With
FELIX DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Toyota of Montgomery responded

We're delighted to hear about your excellent experience with Felix and the team at Toyota of Montgomery! It's wonderful that he went above and beyond to assist you. Thank you for recommending us, and enjoy your new car!

June 18, 2025

I had an 8:30 am appointment for an oil change and tire rotation and 60k routine maintenance, arrived at 8:15. I was kept waiting until 12:00 for the work to be done, with no explanation of the delay. I ha More

by CharlieBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dud not get names
Jun 18, 2025 -

Toyota of Montgomery responded

I'm sorry to hear about your experience. We strive for transparency and efficiency in our service department, so it's disappointing to learn that we fell short during your visit. We’d really appreciate the opportunity to learn more about your previous visit so we can better understand what went wrong and how we can improve. Please reach out so we can address this directly and make things right moving forward. Thank you, Angelisa Newell - Customer Retention Manager

June 18, 2025

I found the truck my son wanted on AutoTrader, but it was almost three hours away. Before making the drive, I spoke with George throughout the week, and he helped me through the entire process. He made extra More

by Jess_ryan2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Toyota of Montgomery responded

Jess, it means a lot to hear that George went above and beyond to assist you at Toyota of Montgomery. It's fantastic knowing he made the process smooth and convenient for your schedule. Thank you for recommending him!

June 17, 2025

Was not happy with service. Car was there and part of the work was not done. More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
June 16, 2025

I had an 8:30 AM appointment for routine maintenance on my vehicle. Upon arrival, I was told the service would take about two hours, which I agreed to. I sat in the lobby from approximately 8:40 AM until 1 More

by Shaquanda Marshall
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Jun 16, 2025 -

Toyota of Montgomery responded

Shaquanda, I'm truly sorry to hear about your experience and the communication issues you faced. Unfortunately, we recently discovered a technical issue with our phone system that impacted our ability to receive calls properly. That issue has now been resolved, and we’re taking steps to ensure it doesn’t happen again. We’re glad to hear that our Service Director was able to connect with you and arrange for your vehicle to be picked up. Our team is committed to making this right and providing the level of service you deserve. If there’s anything else you need or any concerns we can address directly, please don’t hesitate to reach out. We truly appreciate your patience and the opportunity to make things right. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

June 15, 2025

My car was in and serviced very quickly. The staff was very nice and knowledgeable More

by tamikowatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 16, 2025 -

Toyota of Montgomery responded

We're glad to hear your service at Toyota of Montgomery went swimmingly. Thanks for the kind words about our team!

2
...