Toyota of Muncie

Jason is by far the best individual car salesman in Muncie. I don't feel pressured or annoyed when I deal with him. And car salesman ALWAYS pressure and annoy me. Jason is a breath of fresh air and Muncie. I don't feel pressured or annoyed when I deal with him. And car salesman ALWAYS pressure and annoy me. Jason is a breath of fresh air and is a pleasant alternative to other salesman. More

The culture at Toyota of Muncie is different... they are not your typical sales team. They are truly focused on the best interest of the customer, and not the bottom line. They go above and beyond to find not your typical sales team. They are truly focused on the best interest of the customer, and not the bottom line. They go above and beyond to find the car you are looking for... in this instance, we thought we knew what car we wanted, but they suggested several different options, which allowed us to make a well-informed decision. They worked within the budget we provided to give us the best value for our money, and we feel very good about our purchase. This dealership is different, and I highly recommend them for any car purchase, service work, etc... More

Jason Sherwood was very patient and kind during the process of deciding whether to buy. He did not pressure me and answered all of my questions accurately and honestly. I highly recommend Jason for any process of deciding whether to buy. He did not pressure me and answered all of my questions accurately and honestly. I highly recommend Jason for any auto purchase, new or used! More

Jason took care of the Town of Yorktown by providing multiple pricing option on multiple vehicles to add to our fleet. He was gracious with his time and expertise and helped us make a difficult decision multiple pricing option on multiple vehicles to add to our fleet. He was gracious with his time and expertise and helped us make a difficult decision much easier. I'm already working with him again. More

Jason Sherwood is one of the greatest car salesman we have ever worked with. He had a car waiting for my daughter and the paperwork ready in hand waiting on me as I had called him from the road and had have ever worked with. He had a car waiting for my daughter and the paperwork ready in hand waiting on me as I had called him from the road and had Katie in a car for a short test drive an affordable deal for me to sigh to. It was way to painless. He has been this way with anyone we have sent to him. He is part of our family. Kinda like a cool Uncle. Love him! More

Although I've selected Jason Sherwood since he's the only person I remember from my vehicle purchase, this review is about my service visits. I've only been in for service twice (once for my bed li the only person I remember from my vehicle purchase, this review is about my service visits. I've only been in for service twice (once for my bed liner and step rails) and the other for a 5-star service. Both times were quick even though I did not make an appointment for the first one (just drove in). I don't know if this is the norm, but every time the guy that initiated my service came through the waiting area, he would update me on what was happening and approximately how much longer it would be. So far, I've had only good experiences with Toyota of Muncie. More

Jason Sherwood has been a great advocate and I'm completely confident in him while he works diligently to learn what we need, what we can afford and locates the best vehicle in stock or in their net completely confident in him while he works diligently to learn what we need, what we can afford and locates the best vehicle in stock or in their network. We appreciate his knowledge, his passion to please the customer and his willingness to go the extra mile for our family to locate the perfect vehicle. Thanks for all you do Jason, we appreciate you and all the team at Toyota/Scion of Muncie. More

I have given this dealership a 5-Star rating across the board!! Having not so great credit, I was turned down by every other dealership and not even given a chance. As soon as I walked through the doors of board!! Having not so great credit, I was turned down by every other dealership and not even given a chance. As soon as I walked through the doors of Toyota of Muncie, we got to work and got some things set up almost immediately. They actually took the time to work with me and try to get me an approval that would work for me, and one that wouldn't put me in a worse situation. I ended up getting a very good car, which I didn't expect at all after trying every other dealership! I would highly recommend this dealership to anyone who is in the market for a vehicle!! More

Jason was great to deal with. He patiently answered all my questions. He gave me a very good price and even offered to drive the new car to my home. He was honest and trustworthy and did everything he sa my questions. He gave me a very good price and even offered to drive the new car to my home. He was honest and trustworthy and did everything he said he would do. Great service, great price, and a great car--I couldn't ask for more. I will definitely recommend this dealership to my friends, and deal with them again for future purchases. More

We had an excellent experience, by far the best our family has ever had when purchasing a car from a dealership. From the very start our sales person Jason was upfront and honest. We live in the metro family has ever had when purchasing a car from a dealership. From the very start our sales person Jason was upfront and honest. We live in the metro Indy area and we not be shopping in Indy for a car anytime soon. Toyota of Muncie provided a relaxed and non hasseling environment for us to shop in. When we started looking for a used van I had found many different vans we liked on the internet, but when I went to inquire about the van's through e-mail I had a hard time getting a straight answer from most dealerships. Not with Toyota of Muncie, they responded my e-mail quickly and didn't harass me about other vehicals that I wasn't interested in. When I first inquired about the van, Jason informed me they had just received the van on a trade in and it was being detailed so they didn't have any pictures of the van right away. But as soon as the van was done being detailed Jason shot a quick video of the van for me before there even pictures posted online. Needless to say this type of customer service went a long way into us wanting to make the trip from Indy to check out this van. When it came time to negotiate the price of the van Jason and sales staff weren't over bearing or pushy, was a very relaxed buying experience. They were willing to work with me on price and on the concerns I had on buying the van. Overall with was a GREAT, GREAT sales experience. More