Toyota of Murfreesboro

Purchased my 2016 Tacoma from Murfreesboro dealership and they have serviced it ever since. Purchased replacement tires there also. Just had a flat tire and they took care of it. They honored the tire warran they have serviced it ever since. Purchased replacement tires there also. Just had a flat tire and they took care of it. They honored the tire warranty with no questions ask. Great service department and body shop also. Paul Smith is a great guy to work with. Because of him I willremremain a loyal customer. More

Very low pressure and simple service. Even buying a used vehicle I was treated the same as buying a new top of the line. Price was very fair from the start and my dealer Jacob was a very good salesman. He w vehicle I was treated the same as buying a new top of the line. Price was very fair from the start and my dealer Jacob was a very good salesman. He was quick to answer any questions I had and took good care of me. I really appreciated the low pressure atmosphere. They knew the truck I bought was going to sale and the wanted to make sure it was the right one for me. More

My buying experience was excellent with Toyota of Murfreesboro. My salesmen Will went out of his way to making the purchase perfect. They even let me borrow one of their giant bows to make my Christm Murfreesboro. My salesmen Will went out of his way to making the purchase perfect. They even let me borrow one of their giant bows to make my Christmas gift perfect. More

One of my best car buying experiences ever! Excellent selection of vehicles along with friendly, knowledgeable and professional staff to get you in the vehicle you want selection of vehicles along with friendly, knowledgeable and professional staff to get you in the vehicle you want More

great service once I got there , The big problem was getting the appointment , I called at least 3 times , no body returned my calls , went on the web sight and the chat room , explained my problem , sh getting the appointment , I called at least 3 times , no body returned my calls , went on the web sight and the chat room , explained my problem , she promisted to get back to me the next day , I gave her my phone number and e-mail address , no one got back . Called my salesman and asked if the service dept was no longer ? he had some one call right away More

Highly pleased with them. This is the 4th vehicle I've bought off them. They've earned my loyalty and I plan to go back. bought off them. They've earned my loyalty and I plan to go back. More

I love Toyota of Murfreesboro. I had a great experience three years ago when purchasing my vehicle. I have been having it serviced there since I purchased it and the service has been wonderful. The staff three years ago when purchasing my vehicle. I have been having it serviced there since I purchased it and the service has been wonderful. The staff is very friendly, the waiting area is clean and inviting, and the technicians are excellent. Highly recommend Toyota of Murfreesboro. More

Matt was awesome to deal with!!! and price was the best I could find! I would highly recommend this dealership. Very happy with my purchase experience!!! could find! I would highly recommend this dealership. Very happy with my purchase experience!!! More

Do not buy the service plan , whatever you do!!! We bought our 4 runner here 3 years ago and made the mistake of purchasing the extended service plan. This plan is basically a oil change every three t bought our 4 runner here 3 years ago and made the mistake of purchasing the extended service plan. This plan is basically a oil change every three trips you take your car in. The other two visits are them trying to sell you parts. Every time. We recently purchased a set of tires ( I know dumb move , but it was already there on a “service visit”) After spending 700$ on the tires we returned on our next visit to find the car (at about 60k) needed an alignment. Needless to say I was peeved that a new set of tires didn’t include at least one alignment when purchasing tires from THEM . So I called the sales manager , service manager , parts manager and finally the owner . Upon speaking with him he assured me they didn’t upsell or partake in crooked practices, fine . We had the alignment done and are nearly out of the “service plan” , well we went in yesterday (5000 miles after the alignment) and they tell us we need another alignment. This 4 runner is my wife’s and has never seen mud , dirt or off road, it runs highway 231 every day , a 20 mile round trip , 5 days a week , yet somehow there is always something that needs repair, according to the dealer. We were also told we need a transmission flush, a brake line flush ( yeah I know) and a new battery on this visit. Needless to say , WE ARE DONE. We won’t be bothering to return for the final two pre paid oil changes as this dealership is toxic. You will wait at nauseam for your car to be serviced , expect at least 2 hours , minimum. Trying to reach someone? Good luck , it took anger, profanity and multiple calls and voice mail to ever get a reply. In short Toyota is great , I plan on buying another , but I would never give this dealer my business. As soon as you are in “the plan” they no longer care , so at the very least avoid their “plan “ it’s a horrible trap/scam , go get your oil change elsewhere, I implore you . SAVE YOUR MONEY, SANITY AND TIME ,AVOID THIS DEALER AT ALL COSTS !!!! More