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Toyota of Naperville

Naperville, IL

4.9
8,756 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,756 reviews

January 23, 2018

Great experience!!!!! My mom and I had a great experience at Toyota of Naperville. We traded in our old car and purchased a new vehicle from our favorite dealership Toyota More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cranley
Jan 24, 2018 -

Toyota of Naperville responded

Yinuo, thanks so much for the kind words about Bill and our truly exceptional dealership here at Toyota of Naperville. If you need anything else at all, just know that we'll be right here to assist you with just that. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 23, 2018

Kind and courteous. Cecilia was kind and courteous. She worked hard for the sale. She even scraped the ice off the car. Cecilia took care of us and was bery energetic. More

by Lonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Jan 24, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Cecilia and the rest of our Toyota of Naperville team. It's customers like you that really make it all worth it. All the very best from all of us! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 23, 2018

Great Jose was a great help in getting what we were looking for and following through, and Shari was very efficient and helpful in completing our deal! She More

by L&S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Jan 24, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Jose, Sherri and our dealership as a whole. If you need anything else more down the road, just know that we'll be for sure to be here to assist. All the best for now and have a great rest of the year & more! Pat O’Brien, GM, pobrien@napervilletoyota.com

January 23, 2018

Our salesman Bill was Outstanding! Thank you Bill! I had the opportunity to work with Bill Cranley on purchasing my new Avalon. He was very professional also very detailed when explaini More

by Tinasif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cranley
Jan 24, 2018 -

Toyota of Naperville responded

Tina, we're so pleased to hear about your truly exceptional experience with Bill and the rest of our dealership here at Toyota of Naperville. Here's to many, many years of happy travels in your new Avalon. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 23, 2018

In and out Went in knowing wat I wanted. I was given a few options. Narrowed it down quick and price was great. Was not given the run around on other vehicles I More

by K66900701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suha Oner , Justin Buck
Jan 24, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Justin, Suha and our dealership as a whole. All the very best from all of us at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2018

Second time buying from Jacob Basathia Jacob was very knowledgeable and helpful in ensuring I found the right RAV4 for my needs. He brought in his manager Chase who authorized top dollar fo More

by OswegoMom
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Sherri Pacchiano
Jan 23, 2018 -

Toyota of Naperville responded

Valued Customer, it warms our heart to hear about these kind words towards Jacob, Sherri and our dealership as a whole. If you need anything else more down the road, just know that we'll be right here to assist you. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2018

My experience My visit was absolutely amazing.. I had the opportunity to work with Bill Cranley on purchasing my new car! He was very professional also very detaile More

by SparksG26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cranley
Jan 23, 2018 -

Toyota of Naperville responded

Sparkle, thanks so much for the truly exceptional words about Bill and the rest of our Toyota of Naperville team. It's customers like you that really make it all worth it. All the very best from all of us! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2018

Great experience Great experience. Kareem is awesome and gave us a great deal. I’m very satisfied with the deal I got. Toyota of Naperville has a very friendly atmosph More

by Nazeefa Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Jan 23, 2018 -

Toyota of Naperville responded

Nazeefa, thanks so much for the very kind words about our truly exceptional team here at Toyota of Naperville—especially Kareem! All the best for now and please let us know if there's anything we can assist you with down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2018

Great experience Kareem made my car buying experience very pleasant. He covered all my options answered all my questions and was very personable. He also showed my h More

by Zelzs123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal Omran, Rhyan Brown, Kareem Thomas
Jan 23, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about our entire team here at Toyota of Naperville—especially Kareem! We'll be just a short drive away if you need anything else more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 20, 2018

Good experience. Will buy again. This is my second purchase at this dealership. I am happy with the way it went. My sales person, Nadeem Mirza, was professional, friendly and very hel More

by skghosh3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadeem Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Toyota of Naperville responded

Nadeem, we're so pleased to hear about your truly exceptional experience with our entire team here at Toyota of Naperville—especially Nadeem. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

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