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Toyota of Naperville

Naperville, IL

4.9
9,172 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 9,172 reviews

October 16, 2017

Most excellent customer service Jordan is a very friendly individual with incredible customer service! Helped me out with my engine problems and even helped sorted out some more prob More

by Naoj94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coco Jordan
Oct 17, 2017 -

Toyota of Naperville responded

Johnny, thanks so much for the 5-star review of our dealership! It's customers like you that make it all worth it. Let us know the next time you're in need of a truly exceptional experience from our end. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 16, 2017

Great experience! Great customer service. Very experienced and friendly associates. Robert Kieda, Andrea Santeliz, Shannon Garfalo and Sherri Pacchiano went above and b More

by Denislange1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Santeliz. Sherri Pacchiano, Robert Kieda, Shannon Garofalo
Oct 17, 2017 -

Toyota of Naperville responded

Denis, thank you for the truly exceptional 5-star review! We will be sure to pass along your kind words to Robert, Andrea, Shannon, and Sherrie. All the best for now and remember we're right down the road if you need anything else. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 15, 2017

Very comfortable in selecting and buying a new vehicle Our salesperson Jacob Basathia was very professional in listening to what we wanted in a vehicle. We told Jacob we were thinking about a Highlander. H More

by Jack123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Dwight Nash
Oct 16, 2017 -

Toyota of Naperville responded

Jack, thank you for the great review of Jacob, Dwight and our dealership as a whole! We hope you enjoy your new Highlander! Remember another truly exceptional experience is just around the corner next time you're in need. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 15, 2017

Bought our 4th car here! Our salesman was very helpful and he was most sincere and we got the deal we wanted. Jose was very nice and he helped us get the care were looking fo More

by glolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Oct 16, 2017 -

Toyota of Naperville responded

Valued Customer, we're so pleased that you had a 5-star experience with Jose and our dealership as a whole. All the best for now and please let us know if there's anything else that we can do for down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 15, 2017

Great customer service Worked with kareem, he is such a great person I would recommend him to my friends and family thanks. This is the best experience I have ever had at a More

by Jaycaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Oct 16, 2017 -

Toyota of Naperville responded

Valued Customer, thank you for the 5-star review of Kareem and our dealership! We're pleased you had such a positive experience with us. Another truly exceptional experience is just around the corner if need be. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 15, 2017

Exceeded expectations Elizabeth was of tromendeous help and helped to make the car buying experience much more enjoyable. I feel that she has gone above and beyond what was More

by Singerj199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Oct 16, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for your kind words about Elizabeth and our dealership as a whole. All the best for now and just remember that another truly exceptional experience is just down the road here at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 15, 2017

Very good experience! Blas Cielo was great in helping us out with our car buying experience He was responsive without being pushy and every interaction with the rest of Toy More

by fg9001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blas Cielo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Toyota of Naperville responded

Valued Customer, we're so pleased to hear about your truly exceptional experience with Blas and our dealership as a whole! It's customers like you that make it all worth it. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 13, 2017

Best cars!!! Plenty of cars to choose from, and of course very helpful staff with full of good advices of what is best for you. 10 out of 10👍👏 More

by Juras Jakovlevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Oct 16, 2017 -

Toyota of Naperville responded

Juras, we're so pleased that you had a 5-star experience with us. All the best for now and please let us know if there's anything else that we can do for down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 11, 2017

Great help THANK YOU!!! Cecilia Nunez and ulisses Gracia has helped me tremendous and i cant thanked them enough for the help and helped me get a perfect car for me. Thank yo More

by Mauriciog43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulisses Gracia, Cecilia Nunez
Oct 12, 2017 -

Toyota of Naperville responded

Valued Customer, thank you for the truly exceptional review of our dealership! It's customers like you that make it all worth it. If you need anything else down the road, just know we'll be right here to assist you. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 11, 2017

Great car purchase experience! We recently purchased a Toyota RAV 4 for our daughter and were extremely pleased with our experience at Toyota of Naperville. Robert Kieda was very p More

by Cath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kieda
Oct 12, 2017 -

Toyota of Naperville responded

Cath, thanks so much for the wonderful 5-star review of Robert and our dealership as a whole! Let us know the next time you're in need of another truly exceptional experience down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

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