Toyota of Naperville

granddaughter s first car Justin was extremely helpful and considerate.His knowledge of the vehicle without asking others was refreshing.He did not push other vehicles on us.Wo Justin was extremely helpful and considerate.His knowledge of the vehicle without asking others was refreshing.He did not push other vehicles on us.Would recommend Justin to anyone!! More

Great Service I brought my 2008 4 Runner in yesterday for scheduled maintenance and also because my rear defroster and rear windshield wiper weren't working. Right I brought my 2008 4 Runner in yesterday for scheduled maintenance and also because my rear defroster and rear windshield wiper weren't working. Right away my service advisor, Mike Librizzi asked if the rear window was open- I didn't think so- but he told me that if it were open only a tiny bit, that it would disengage those functions. Sure enough that was exactly the problem. These guys know their cars and I was relieved that I wasn't going to have a huge repair bill! They have a rewards program, that you don't have to do any thing for- each time I come in it always seems that they take something off the bill. Also Mike provided me with a $10 off coupon. It was a short and pleasant wait and I drove off with my old SUV looking sharp after a free car wash! I've been a customer here for many years and I've always been pleased with the courtesy and professionalism of the whole staff. Working with Mike Librizzi yesterday was a pleasure. Thanks! More

Very good experience. Extremely clean and large facility. Service advisers very knowledgeable and courteous. I especially like the large and comfortable waiting area. WI Extremely clean and large facility. Service advisers very knowledgeable and courteous. I especially like the large and comfortable waiting area. WIFI is available with computers for those that don;t have their own. More

Janine is the best! fast easy pain-free experience! Janine is super knowledgeable and awesome to work with! Felt very comfortable buying my first car! I absolutely love i fast easy pain-free experience! Janine is super knowledgeable and awesome to work with! Felt very comfortable buying my first car! I absolutely love it and would def recommend Janine! More

Very friendly service, lots of selections Kareem Thomas was my sales rep and the first one to notice our searching eyes. He listened closely to our situation and showed us appropriate vehicles Kareem Thomas was my sales rep and the first one to notice our searching eyes. He listened closely to our situation and showed us appropriate vehicles and never pushed us in any direction. Great people surrounding him to help smooth the paperwork part. I'd go back More

Valued customer I am always greeted, my purpose in coming determined, and suggestions made when having problems, such as low tire or flat tire, and regular maintenanc I am always greeted, my purpose in coming determined, and suggestions made when having problems, such as low tire or flat tire, and regular maintenance problems. The staff is always friendly and courteous. It is a very comfortable, clean dealership and I look forward to service visits. More

Chris Maltizo was great! Walked in with some concerns about my car and Chris was able to put me at ease with his knowledgability and thoroughness. He pointed out what was wron Walked in with some concerns about my car and Chris was able to put me at ease with his knowledgability and thoroughness. He pointed out what was wrong and a number of possibilities that can cause it. What sounded like a major repair turned out to be a simple inexpensive solution. More

Commend Sales Associate Janine Turner Went to dealership to test drive Highlander. Excellent customer service experience. We worked with Janine Turner. Professional, courteous, patien Went to dealership to test drive Highlander. Excellent customer service experience. We worked with Janine Turner. Professional, courteous, patient, understanding. I would come back to dealer in future when we shop again for a car. More

Low stress and pleasant experience Had an excellent experience at the dealer. Matt George was a pleasure to work with and Sales Manager Jon Thongphadith was very helpful. They are hones Had an excellent experience at the dealer. Matt George was a pleasure to work with and Sales Manager Jon Thongphadith was very helpful. They are honest and straightforward to work with. They really worked with us to get the best deal on the van we were buying. I would recommend this dealership to anyone looking for a Toyota. You will not be disappointed. Also credit to Lisa Zwier who made the initial contact by email. More

Overall great experience. Walked in after finding a Highlander we were interested it. Spoke with Mukesh Mehta, who was more than helpful. Took the car for a test ride on their Walked in after finding a Highlander we were interested it. Spoke with Mukesh Mehta, who was more than helpful. Took the car for a test ride on their test track (What an innovative idea that is! Cobblestone, railroad track, steep hill!) Mukesh had answers for all of our questions, and helped set up our trade in as well. All in all, it was a low stress incident, and we had Mukesh to help us along the whole way. Everyone the whole way through was polite, friendly and helpful. I highly recommend the whole establishment, and plan on coming back in a few years to get the wife a new car. Job well done, to everyone, especially Mr. Mehta! More