Toyota of Naperville

We have worked with Justin in the past years and we bought our camry from him in 2011. We feel very good about his care of the customer so that we go back to him and bought our 2nd car - Sienna this pa bought our camry from him in 2011. We feel very good about his care of the customer so that we go back to him and bought our 2nd car - Sienna this past Saturday. We wish him to continue success in serving the customers so that both the Toyota Naperville and the customers can get benefit from this loyal relationship. Lin Zhang 434.249.4678 More

Overall very friendly service. I would recommend Kareem to others who are interested in buying a car. Only thing I had problem was getting a good deal on my trade. I will go to him for any future assistanc to others who are interested in buying a car. Only thing I had problem was getting a good deal on my trade. I will go to him for any future assistance. Thank you, Thomas P More

My wife and I worked initially with Harvey and then returned about two weeks later and worked with Bill because Harvey was on vacation. Both Bill and Harvey were extremely knowledgeable and friendly, returned about two weeks later and worked with Bill because Harvey was on vacation. Both Bill and Harvey were extremely knowledgeable and friendly, but seemed to know when to leave us alone and when to offer unsolicited information. They never applied any pressure - no hard sell - which we truly appreciated. The only negative part of the experience for us was during the finalizing the deal stage. If you feel it is important to try to sell things like extra protection packages and coverages/warranties that should be brought up before the final price and negotiations are completed. It is kind of a sleazy bate and switch type tactic to get someone to agree to a price and then try to pressure them into buying extras after the fact that may push the overall deal over someones price comfort range. The method that Dave in particular used and the pressure he applied trying to 'guilt' me into buying some of the extras was a bit of a turn off. Again overall, very happy with the experience and the product. The final steps could simply be handled in a little more upfront fashion in my opinion. More

Mike was a great dealer to work with, he was not pushy and he talked to both me and my husband. Gray in your financial dept. was also great to work with, explained everything very clearly and did't make and he talked to both me and my husband. Gray in your financial dept. was also great to work with, explained everything very clearly and did't make us uncomfortable at all. I would refer anyone to Dan Wolf Toyota in Naperville. More

My wife & I needed to find a replacement for our 11 year old Toyota Sienna which we bought at Toyota of Naperville. Having been happy customers we decided to start our search there as well and met Bri year old Toyota Sienna which we bought at Toyota of Naperville. Having been happy customers we decided to start our search there as well and met Brian McGinley who helped us to find exactly what we wanted. I can't say enough about Brian, he was exactly the kind of Sales Professional that you would hope for. Very friendly, no pressure, very responsive, and just an all around pleasure to work with. His Sales Managers also helped to make the overall experience a very positive one for us. In the end, we took posession of a wonderful CPO 2011 RAV4 which we absolutely love! Our experience there was so positive that the next month we found ourselves coming right back to Brian and Toyota of Naperville again to purchase a replacement for our 12 year old 4-door sedan. Will have more to say about that in another review for that transaction but suffice it to say that Brian came through in flying colors again as we just took posession of CPO 2012 Camry and couldn't be happier. Anyway, just wanted to share what our experience has been and give a shout out for Brian for making it such a positive one. More

Dana Armitage was extremely professional yet not at all pushy while explaining my car options and guiding me through the purchasing process. I am very happy with my purchase and would definately return to pushy while explaining my car options and guiding me through the purchasing process. I am very happy with my purchase and would definately return to this dealership when I need a new car again. More

Kareem is a great salesperson. He met us immediately as we entered the dealership, showed great patience in helping us find a vehicle, then provided excellent follow through in getting us a good price and we entered the dealership, showed great patience in helping us find a vehicle, then provided excellent follow through in getting us a good price and addressing any issues or concerns we had. I have already recommended Kareem and his dealership to my family and friends. More

From the time of the initial greeting by Jacob Basathia to the time of delivery I experienced a professional courteous and efficient environment. The manager overseeing the process was friendly explaine to the time of delivery I experienced a professional courteous and efficient environment. The manager overseeing the process was friendly explained all my queries and suggested the right alternatives to overcome my problem. More

I received excellent service with a smile. Geoff, my sales rep, along with the staff were very helpful and courteous from the moment I walked in.Thx much! sales rep, along with the staff were very helpful and courteous from the moment I walked in.Thx much! More

I have purchased from Toyota of Naperville before and with Dana my experience was even better. For this brand of auto there no better place. with Dana my experience was even better. For this brand of auto there no better place. More