Toyota of Naperville

I saw a 2012 Camry on your website that I was interested in; my husband & I arrived to the dealership 15 minutes before closing. We were kindly greeted by Chris Davis; he helped us locate the car we wanted in; my husband & I arrived to the dealership 15 minutes before closing. We were kindly greeted by Chris Davis; he helped us locate the car we wanted and allowed us to test drive it. After the test drive, I was sure I wanted to buy it, we made an appointment to finalize the sale the next day. Chris explained that he had another appointment scheduled for the next day but would ask a co-worker to assist us. He suggested that I drive the car home and keep it overnight to be sure I wanted to purchase the car. Chris was very patient, professional, friendly and answered all of our questions without the typical sales pressure. Chris introduced us to Alain Vilma the next morning. Alain helped us with our trade in, provided information on financing, the minor repair on the car and a demonstration on the car features. Our experience with Alain was just as pleasant as with Chris. Alain patiently listened to all of concerns & answered all of our questions. Alain made sure we were happy with our purchase and fully understood how the features worked. He also completed the transaction so we could make it to our next appointment on time. Alian called twice within the week that followed to ask if I had any questions & find out if I was enjoying my new car. My husband and I have purchased several vehicles and this was by far, the best experience. We will happily recommend your dealership to friends/family. Thank you Chris & Alain! More

David's salesmanship was all a customer needs: courteous, expedient, detailed, no pressure was applied. David spend time explained to me all features of the car during a test drive, and all pertinent aspe expedient, detailed, no pressure was applied. David spend time explained to me all features of the car during a test drive, and all pertinent aspects of new car purchase. I only hope David stays in business in time for my next set of wheels, so don't loose any more time and ask for him right at the door! More

This dealership is top notch in many ways. First is the customer service, I felt the least amount of pressure when I visited, as compared to many other dealers. I worked with Alain who was very polite and customer service, I felt the least amount of pressure when I visited, as compared to many other dealers. I worked with Alain who was very polite and helpful throughout the whole process of buying my new Toyota. Second is the value of their products. The dealership has a huge inventory of new vehicle to choose from, subsequently allowing for the best deals. Overall a very friendly, professional and value driven dealership. More

We had purchased a 2010 Highlander through Costco (Abid Khan) at Dan Wolf Toyota and now needed a second car for my wife. The Camry was best suited for our needs and we wanted to have an extended test dri Khan) at Dan Wolf Toyota and now needed a second car for my wife. The Camry was best suited for our needs and we wanted to have an extended test drive so we rented a Camry XLE (6cyl) for two days. Shakeel was excellent in handling our rental and reminded us that if we bought a new car he would reimburse the cost of the car rental. We were uncertain about a 4cyl or 6 cyl Camry and my wife and I did a test drive with Abid. We found the 4 cyl was a great car. He then helped us select the color car from the new car inventory. Abid showed us the Costco discount price and we agreed to buy a Silver 2012 Camry. He gave us the new car manual, and showed how we could access information on line. Maria was helpful in explaining about our 24 month new car service plan (no charge). Dave was very good in processing our check and provided the bill of sale, sales tax registration while Abid was working to transfer our old license plates to the new Camry and finish new car prep. Abid then had us do a final walk around and helped with final review of car features. He gave us the keys and we drove home. We got home and within 1 hr we got a call from Abid asking about our drive home and if there were any questions. It was just a great experience. More

As a two-car family, my wife and I have purchased numerous cars (both new and used) since our first one in 1975. Of our entire collective car buying experiences, our recent one with Dave Zidlicky at numerous cars (both new and used) since our first one in 1975. Of our entire collective car buying experiences, our recent one with Dave Zidlicky at Dan Wolf Toyota stands out – as by far- THE BEST. David possesses all the attributes desired in any sales consultant - he accurately accesses the needs of his customer and does his best to address them, he is extremely knowledgeable of all car features and costs involved, and helps guide (without pushing or steering) the customer to a purchase that best meets the prospective buyer’s requirements. Dave’s highly professional manner and relaxed, honest, direct approach, made for us what is frequently an exhausting and draining event into quite a pleasant car buying experience. Mr. Zidlicky goes the extra distance to insure that the buyer is completely satisfied. His 25 years of experience in the automotive business shows in every aspect of his work. It is evident that both his co-workers and the management at Toyota of Naperville respect him. With David there was none of the typical cycles of -“ I need to go discuss this with my manager” scenarios, which exhaust both purchaser and seller alike. No wonder Toyota of Naperville is such a successful organization, since the management there hires (and retains) highly capable professionals such as David Zidlicky and empowers their sales representatives to make independent sales-related decisions. As seasoned and informed car buyers my wife and I had scanned the entire Chicago-Indiana-Michigan area for the best buy on a hybrid vehicle, preferably a Toyota Prius. My wife examined the Internet listings for over a year to find the very best buy - which we did with Dave’s help at the Dan Wolf dealership. We are extremely happy with our “new” used Prius hatchback. Although, Naperville is 40 to 50 miles from our home in Chicago, we would not hesitate to make the drive for the exceptional car buying experience with David Zidlicky at Dan Wolf Toyota. Thank you Dave! Thank you Dan Wolf Dealership! We will be back for our next car(s). Lyman and Mary Davis (Happy New Toyota Owners) Chicago, IL PS- Instead of just walking us to our newly purchased car, Mr. Zidlicky, knowing that we were somewhat unfamiliar with the area, took the extra effort and time to drive his own car and guide us to the expressway for our way back home. This kind act on his part is indicative of our entire experience at Dan Wolf Toyota. More

David Zidlicky did a great job, knowledgeable, efficient and respectful. He helped advise us on a best choice for our daughter's first car. I am a Lexus owner x 3 and this was my first Toyota purchase but and respectful. He helped advise us on a best choice for our daughter's first car. I am a Lexus owner x 3 and this was my first Toyota purchase but based on the experience with David we will be back. D J Post More

I was recommended to Toyota of Naperville by a friend who has been leasing and purchasing his vehicles with you for the past 24+ years! He kept telling me of the quality customer service he has received thro has been leasing and purchasing his vehicles with you for the past 24+ years! He kept telling me of the quality customer service he has received throughout the years. Though he has not personally purchased a vehicle from Jacob Basathia, he mentioned to me several times how Jacob has gone out of his way to welcome him when he comes in for servicing, etc. Since I had been looking for a new vehicle I knew I wanted to go with a Toyota and moreover, that I wanted to talk with Jacob. I wasn't let down!! Jacob did his best to get me approved (as this is my 1st car buying experience) and in my new Corolla as soon as he could. Dave Castellanos also gave me great customer service-through explaining GAP insurance, the "extras" to the roadside maintenance,etc to me, down to the finishing paperwork. Both guys were considerate and straightforward, and never once did I feel pressured into my experience or that they 'just wanted to make a sale'. Thank you so much for such a great experience!! More

My wife and I purchased a 2012 corolla. Dealer Kareem Thomas was very friendly and helpful in getting exactly the car we wanted. Not pushy or desperate to make a sale. He let us test drive all the cars Thomas was very friendly and helpful in getting exactly the car we wanted. Not pushy or desperate to make a sale. He let us test drive all the cars we were interested in. Over all we were satisfied with our purchase. More

We appreciate the attention and service provided to us by Justin Buck, our sales contact, he was excellent and a plesure to work with him as well as the rest of the staff (David Castellanos and David Kabanda Justin Buck, our sales contact, he was excellent and a plesure to work with him as well as the rest of the staff (David Castellanos and David Kabanda). Justin was able to exceed our our expectations/needs in leasing a new Toyota Highlander and we feel he went beyond norm to help us and made sure we were happy with our decision, and we were. We will continue to do business with this dealership and espescially Justin Busk. More

Just wanted to let you know what a wonderful experience we had! I came in to test drive a brand new 2012 Toyota Prius and Alan was incredibly helpful. He took my father and I for a test drive and then talk we had! I came in to test drive a brand new 2012 Toyota Prius and Alan was incredibly helpful. He took my father and I for a test drive and then talked numbers with us... once we realized it was a doable deal, he waited for my Mom to get to the dealership (since she was the one financing the car) and put up with our banter for hours! He worked incredibly hard to make sure that I could get the car of my dreams : ) I couldn't be happier and will be a Dan Wolf Toyota customer for life! Thanks! More